Windows 8 Issue

Wim · 11-06-2012, 03:28 PM

We have reproduced the issue with Diablo III and looking into a fix for this in a future software release. The Netflix issue is open and we're trying to reproduce.

Wim

DrummerJDM · 11-08-2012, 02:05 AM

Thanks for the update as for the Netflix issue I'm really not sure why but even after I uninstall Displaylink I still can't use it however the error I receive when it is installed is W8158 that states a graphics driver update is required when attempting to play.

z3phon · 11-08-2012, 08:26 PM

I've got the Lenovo ThinkVision LT1421 and I have the exact same issue with most of the games I tried in Windows 8. After uninstalling the displaylink drivers everything works as it should.
If I reinstall windows 7 will I be able to play games with the displaylink driver's installed or will I be getting the same Direct3d error while trying to launch games?
I would like to just confirm this before I reinstall windows 7.
thanks

snowmizuh · 11-13-2012, 07:35 PM

I'm having the same issue. Uninstall DisplayLink - Netflix works great. Install Displaylink, and I start getting W8158 when I try to play a movie in Netflix.

mds · 11-13-2012, 09:55 PM

The same, blank screen, also happens with the Freda ebook Reader and OneNote Windows 8 Metro apps. Removing DisplayLink resolves the problem.

Jim Chapman · 11-14-2012, 10:59 PM

Freda uses the Direct3D APIs (but doesn't require any very demanding feature set). If anyone wants to do some detailed debugging, please let me know - I can build a debug package that produces diagnostics for Direct3D errors, which might help you to narrow down the issue, if you can find a DisplayLink user who is willing to sideload it.

You can email me at jim@turnipsoft.co.uk

Wim · 11-15-2012, 02:40 PM

We've done some testing on this. The Netflix error seems to happen when you use the Netflix metro app under Windows 8. It seems to work fine if you use a web browser to watch Netflix video on Windows 8, so that is a possible work around for now.

As for Freda, I have tried this and it worked fine with DisplayLink software installed and using the Metro app on a DisplayLink screen.

Wim

hlisa48 · 01-14-2013, 05:13 PM

It was a clean Windows 8 install. The only thing I can suggest is let Windows find the driver rather than download it. I'm still trying to figure out as to why this driver breaks not only certain windows 8 apps but also Direct 3D.

madsnab · 11-27-2012, 01:14 AM

z3phon

I'm having the same issue with Windows 7. After installing DisplayLink = D3D error. Uninstall DisplayLink = No problems.

Wim · 11-29-2012, 02:13 PM

Quote:

Originally Posted by madsnab

z3phon

I'm having the same issue with Windows 7. After installing DisplayLink = D3D error. Uninstall DisplayLink = No problems.

This will be a different issue, as the issues in this thread are specific to Windows 8.

What D3D error are you getting and what are you doing? Might be best to start a new thread, as it's not related to the Win 8 issues in this thread.

Wim

11-13-2012, 07:35 PM	#4
snowmizuh Junior Member Join Date: Nov 2012 Posts: 1	Netflix W8158 on Windows 8 I'm having the same issue. Uninstall DisplayLink - Netflix works great. Install Displaylink, and I start getting W8158 when I try to play a movie in Netflix.

01-14-2013, 05:13 PM	#8
hlisa48 Junior Member Join Date: Jan 2013 Posts: 1	It was a clean Windows 8 install. The only thing I can suggest is let Windows find the driver rather than download it. I'm still trying to figure out as to why this driver breaks not only certain windows 8 apps but also Direct 3D. __________________ iPhone 5 Price In India

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11-06-2012, 03:28 PM	#1
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	We have reproduced the issue with Diablo III and looking into a fix for this in a future software release. The Netflix issue is open and we're trying to reproduce. Wim

11-08-2012, 02:05 AM	#2
DrummerJDM Junior Member Join Date: Nov 2012 Posts: 9	Thanks for the update as for the Netflix issue I'm really not sure why but even after I uninstall Displaylink I still can't use it however the error I receive when it is installed is W8158 that states a graphics driver update is required when attempting to play.

11-08-2012, 08:26 PM	#3
z3phon Junior Member Join Date: Nov 2012 Posts: 1	I've got the Lenovo ThinkVision LT1421 and I have the exact same issue with most of the games I tried in Windows 8. After uninstalling the displaylink drivers everything works as it should. If I reinstall windows 7 will I be able to play games with the displaylink driver's installed or will I be getting the same Direct3d error while trying to launch games? I would like to just confirm this before I reinstall windows 7. thanks

11-13-2012, 09:55 PM	#5
mds Junior Member Join Date: Jan 2011 Posts: 1	The same, blank screen, also happens with the Freda ebook Reader and OneNote Windows 8 Metro apps. Removing DisplayLink resolves the problem.

11-14-2012, 10:59 PM	#6
Jim Chapman Junior Member Join Date: Nov 2012 Posts: 1	Freda uses the Direct3D APIs (but doesn't require any very demanding feature set). If anyone wants to do some detailed debugging, please let me know - I can build a debug package that produces diagnostics for Direct3D errors, which might help you to narrow down the issue, if you can find a DisplayLink user who is willing to sideload it. You can email me at jim@turnipsoft.co.uk

11-15-2012, 02:40 PM	#7
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	We've done some testing on this. The Netflix error seems to happen when you use the Netflix metro app under Windows 8. It seems to work fine if you use a web browser to watch Netflix video on Windows 8, so that is a possible work around for now. As for Freda, I have tried this and it worked fine with DisplayLink software installed and using the Metro app on a DisplayLink screen. Wim

11-27-2012, 01:14 AM	#9
madsnab Junior Member Join Date: Nov 2012 Posts: 2	z3phon I'm having the same issue with Windows 7. After installing DisplayLink = D3D error. Uninstall DisplayLink = No problems.