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Old 03-28-2017, 06:59 PM   #1
schreibert
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Hello Alban

Please find attched the ZIP file. Hope this helps....

Regards, Thomas
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File Type: zip DESKTOP-TNQJ5HM_20170328_183532.zip (879.5 KB, 1 views)
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Old 03-29-2017, 08:53 AM   #2
AlbanRampon
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Hello,

You are installing 7.9 which you shouldn't do on Windows 10 Anniversary Update, hence the warning at installation.


Please install 8.0 M3, or simply plug in the dock and let Windows Update do the magic for you.

Kind regards,
Alban
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Old 04-04-2017, 05:09 AM   #3
schreibert
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Thumbs up Notebook works again

Hello Alban

Thanks for your response and sorry for my late answer, was too busy.

Success I was able to get my display back and now I can work with my laptop again. I found a way to install driver / software in the Windows Safe Mode. Details here:

http://www.thewindowsclub.com/make-w...k-in-safe-mode

I did not Install Display yet but I'm back in business Thanks for your support.
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Old 06-20-2019, 10:53 PM   #4
nathandee
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Quote:
Originally Posted by schreibert View Post
Hello Alban

Thanks for your response and sorry for my late answer, was too busy.

I did not Install Display yet but I'm back in business Thanks for your support.
I followed the tutorial element and after troubleshooting and restarting my computer I'm back into safe mode.

Last edited by nathandee; 03-08-2022 at 01:54 PM.
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Old 06-24-2019, 08:50 AM   #5
AndrewJDawson
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Hi nathandee,

Are you having exactly the same issue?

Please could you also post the logs from your machine so that we can see more details?

Kind regards,
Andrew
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black screen, hp envy, nvidia, targus, windows 10

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