Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 04-01-2017, 06:29 AM   #1
cencored
Junior Member
 
Join Date: Feb 2017
Posts: 10
Default

I'm just downloading the anniversary update. Do you think it will work with that one?
cencored is offline   Reply With Quote
Old 04-01-2017, 11:53 AM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Arrow

I'm afraid not.
Anniversary Update is from last July and does not include the fix in the USB driver that allows us to keep trying.
You do need Windows 10 Build 15049 or higher.
You can get it from the Windows 10 Insider Programme, or wait until next week as Windows 10 Creators Update should be available to you from Microsoft officially by using their "Windows update assistant" utility. Thankfully it's not long now.
Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Old 06-11-2017, 04:49 AM   #3
cencored
Junior Member
 
Join Date: Feb 2017
Posts: 10
Default

Ok I finally installed the latest 8.2 M2 driver ( can't see a beta anymore) and have the creators update running on my windows 10. However it is still not working
Any ideas?

Edit I also tried the 8.2 beta driver. My display simply stays black and does not get detected in the display settings of windows 10

Last edited by cencored; 06-11-2017 at 04:58 AM.
cencored is offline   Reply With Quote
Old 06-11-2017, 07:01 AM   #4
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Arrow

Hello,
Can you please upload logs?
My last link in the forum signature explains how to use the tool.
you can post here, only employees can download it.
Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Old 06-11-2017, 10:14 PM   #5
cencored
Junior Member
 
Join Date: Feb 2017
Posts: 10
Default

Ok here it is.
Attached Files
File Type: zip DESKTOP-UNNQDVI_20170612_081057.zip (340.2 KB, 1 views)
cencored is offline   Reply With Quote
Old 06-12-2017, 05:14 PM   #6
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Arrow

Thank you.

It looks like you have the same issue as before. The logs are running 8.2 Beta 1.

Would you mind using the official 8.2 M2, please, for the logs?
There has been further changes in 8.2 M2 since 8.2 Beta 1 to handle further error cases.
Hopefully, the problem with your device is not so bad that it can't be recovered by software. However, the timing changes may be enough to change the marginal behaviour to the wrong side of the margin.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Old 06-13-2017, 10:30 AM   #7
cencored
Junior Member
 
Join Date: Feb 2017
Posts: 10
Default

Ok here is the file with 8.2 M2 driver.
Attached Files
File Type: zip DESKTOP-UNNQDVI_20170613_202909.zip (398.8 KB, 2 views)
cencored is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:36 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.