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#1 |
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Junior Member
Join Date: Feb 2017
Posts: 10
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I'm just downloading the anniversary update. Do you think it will work with that one?
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#2 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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I'm afraid not.
Anniversary Update is from last July and does not include the fix in the USB driver that allows us to keep trying. You do need Windows 10 Build 15049 or higher. You can get it from the Windows 10 Insider Programme, or wait until next week as Windows 10 Creators Update should be available to you from Microsoft officially by using their "Windows update assistant" utility. Thankfully it's not long now. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#3 |
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Junior Member
Join Date: Feb 2017
Posts: 10
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Ok I finally installed the latest 8.2 M2 driver ( can't see a beta anymore) and have the creators update running on my windows 10. However it is still not working
![]() Any ideas? Edit I also tried the 8.2 beta driver. My display simply stays black and does not get detected in the display settings of windows 10
Last edited by cencored; 06-11-2017 at 04:58 AM. |
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#4 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
Can you please upload logs? My last link in the forum signature explains how to use the tool. you can post here, only employees can download it. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#5 |
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Junior Member
Join Date: Feb 2017
Posts: 10
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Ok here it is.
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#6 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Thank you.
It looks like you have the same issue as before. The logs are running 8.2 Beta 1. Would you mind using the official 8.2 M2, please, for the logs? There has been further changes in 8.2 M2 since 8.2 Beta 1 to handle further error cases. Hopefully, the problem with your device is not so bad that it can't be recovered by software. However, the timing changes may be enough to change the marginal behaviour to the wrong side of the margin. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#7 |
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Junior Member
Join Date: Feb 2017
Posts: 10
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Ok here is the file with 8.2 M2 driver.
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