Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

[richard_f]

Originally Posted by AlbanRampon

I have been using a Dell D3100 with dual displays since I joined DisplayLink in September 2015.

Dell doesn't accept mediocrity and would have stopped shipping if the product was not working... They have done that with at least one product using competitive technology.

Thank you for reviewing the logs and determining that it is a hardware problem. I will probably exchange it through amazon since the process is so much faster and easier with them than with Dell, and I can probably avoid the restocking fee or get it waived if they assess it.

I agree with you about Dell. I run an IT department and manage a lot of Dell servers and laptops. My first PC was from a company called PC Limited, which was what Michael Dell called the company when it was a start up.

I'm glad it's not a software issue because I really want the dock to work.