Unable to set advertised resolution for displays

Carlo · 04-27-2017, 09:27 AM

Hi,

Your product does not support simultaneously two 2560x1440 screens.
The majority of DL-3xxx and DL-5xxx based product only support one with a few exceptions like the Dell D3100 and the Targus ACP77.
All docks based on the newer DL-6xxx should be able to support up to two 4kp60 at the same time.

You could get a dock that supports higher resolutions or simply add an adapter connecting it to the docking station. That's the beauty of proper USB video!
We keep a list of product on our website: http://www.displaylink.com/products

Cheers,
Carlo

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04-27-2017, 09:27 AM	#2
Carlo Mac Team Join Date: Feb 2009 Posts: 606	Hi, Your product does not support simultaneously two 2560x1440 screens. The majority of DL-3xxx and DL-5xxx based product only support one with a few exceptions like the Dell D3100 and the Targus ACP77. All docks based on the newer DL-6xxx should be able to support up to two 4kp60 at the same time. You could get a dock that supports higher resolutions or simply add an adapter connecting it to the docking station. That's the beauty of proper USB video! We keep a list of product on our website: http://www.displaylink.com/products Cheers, Carlo