Ubuntu 16.04 no functionality

[dawesc]

So I'm running Ubuntu Xenial (16.04) (4.8.0-51-generic) and i'm having the same issue no matter what i do nothing appears, so let's start with lsusb:

lsusb -t -v
lsusb -v

So nothing there to indicate an issue; now xrandr with displaylink DISCONNECTED:

chrisd@chrisd-ubuntu:~/Downloads$ xrandr
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 16384 x 16384
VGA-0 disconnected (normal left inverted right x axis y axis)
HDMI-0 disconnected (normal left inverted right x axis y axis)
DP-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 382mm x 215mm
   1920x1080     60.02*+
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
DP-4 disconnected (normal left inverted right x axis y axis)

And now with it connected:

chrisd@chrisd-ubuntu:~/Downloads$ xrandr
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 16384 x 16384
VGA-0 disconnected (normal left inverted right x axis y axis)
HDMI-0 disconnected (normal left inverted right x axis y axis)
DP-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 382mm x 215mm
   1920x1080     60.02*+
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
DP-4 disconnected (normal left inverted right x axis y axis)

A quick look at my sytem in case it yields any info for you:

chrisd@chrisd-ubuntu:~/Downloads$  sudo lshw -short
H/W path        Device     Class          Description
=====================================================
                           system         P7xxDM-G (Not Applicable)
/0                         bus            P7xxDM-G
/0/0                       memory         64KiB BIOS
/0/18                      memory         128KiB L1 cache
/0/19                      memory         128KiB L1 cache
/0/1a                      memory         1MiB L2 cache
/0/1b                      memory         8MiB L3 cache
/0/1c                      processor      Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
/0/1d                      memory         32GiB System Memory
/0/1d/0                    memory         8GiB SODIMM Synchronous 2133 MHz (0.5 ns)
/0/1d/1                    memory         8GiB SODIMM Synchronous 2133 MHz (0.5 ns)
/0/1d/2                    memory         8GiB SODIMM Synchronous 2133 MHz (0.5 ns)
/0/1d/3                    memory         8GiB SODIMM Synchronous 2133 MHz (0.5 ns)
/0/100                     bridge         Sky Lake Host Bridge/DRAM Registers
/0/100/1                   bridge         Sky Lake PCIe Controller (x16)
/0/100/1/0                 display        GM204M [GeForce GTX 970M]
/0/100/1/0.1               multimedia     GM204 High Definition Audio Controller
/0/100/14                  bus            Sunrise Point-H USB 3.0 xHCI Controller
/0/100/14/0     usb1       bus            xHCI Host Controller
/0/100/14/0/1              input          USB Receiver
/0/100/14/0/2              generic        EgisTec_ES603
/0/100/14/0/4              input          Microsoft
/0/100/14/0/a              multimedia     BisonCam, NB Pro
/0/100/14/0/b              communication  Bluetooth wireless interface
/0/100/14/1     usb2       bus            xHCI Host Controller
/0/100/14/1/5              generic        Displaylink USB3.0 Display
/0/100/14.2                generic        Sunrise Point-H Thermal subsystem
/0/100/16                  communication  Sunrise Point-H CSME HECI #1
/0/100/17                  storage        Sunrise Point-H SATA controller [AHCI mode]
/0/100/1c                  bridge         Sunrise Point-H PCI Express Root Port #1
/0/100/1c.6                bridge         Sunrise Point-H PCI Express Root Port #7
/0/100/1c.6/0   enp59s0    network        Killer E2400 Gigabit Ethernet Controller
/0/100/1c.7                bridge         Sunrise Point-H PCI Express Root Port #8
/0/100/1c.7/0              generic        RTS5250 PCI Express Card Reader
/0/100/1d                  bridge         Sunrise Point-H PCI Express Root Port #13
/0/100/1d/0     wlp61s0    network        Wireless 8260
/0/100/1f                  bridge         Sunrise Point-H LPC Controller
/0/100/1f.2                memory         Memory controller
/0/100/1f.3                multimedia     Sunrise Point-H HD Audio
/0/100/1f.4                bus            Sunrise Point-H SMBus
/0/1            scsi2      storage        
/0/1/0.0.0      /dev/sda   disk           1TB Samsung SSD 850
/0/1/0.0.0/1    /dev/sda1  volume         500MiB Windows NTFS volume
/0/1/0.0.0/2    /dev/sda2  volume         930GiB Windows NTFS volume
/0/1/0.0.0/3    /dev/sda3  volume         785MiB Windows NTFS volume
/0/2            scsi3      storage        
/0/2/0.0.0      /dev/sdb   disk           500GB Samsung SSD 850
/0/2/0.0.0/1    /dev/sdb1  volume         419GiB EXT4 volume
/0/2/0.0.0/2    /dev/sdb2  volume         29GiB Extended partition
/0/2/0.0.0/2/5  /dev/sdb5  volume         29GiB Linux swap / Solaris partition

Here's dmesg surrounding plugging this in and unplugging it:

[ 2593.376869] usb 2-5: new SuperSpeed USB device number 8 using xhci_hcd
[ 2593.397544] usb 2-5: New USB device found, idVendor=17e9, idProduct=4301
[ 2593.397548] usb 2-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2593.397551] usb 2-5: Product: Displaylink USB3.0 Display
[ 2593.397553] usb 2-5: Manufacturer: DisplayLink
[ 2593.397555] usb 2-5: SerialNumber: PCT1360110334
[ 2602.958488] evdi: [W] evdi_painter_disconnect:462 (dev=-1) An unknown connection to ffff964aa2d11600 tries to close us
[ 2602.958489] evdi: [W] evdi_painter_disconnect:463  - ignoring
[ 2602.961704] evdi: [D] evdi_painter_connect:443 (dev=1) Connected with ffff964aa2d11600
[ 2602.961705] evdi: [D] evdi_detect:75 (dev=1) Painter is connected
[ 2602.961745] evdi: [D] evdi_painter_crtc_state_notify:360 (dev=1) Notifying crtc state: 3
[ 2602.962448] evdi: [D] evdi_detect:75 (dev=1) Painter is connected
[ 2602.962449] evdi: [D] evdi_painter_get_edid_copy:192 (dev=1) 00 ff ff
[ 2628.550516] open /dev/fb1 user=1 fb_info=ffff964b55e2b800 count=1
[ 2628.555856] released /dev/fb1 user=1 count=0
[ 2699.631763] xhci_hcd 0000:00:14.0: Cannot set link state.
[ 2699.631771] usb usb2-port5: cannot disable (err = -32)
[ 2699.631780] usb 2-5: USB disconnect, device number 8
[ 2699.634434] evdi: [D] evdi_painter_disconnect:483 (dev=1) Disconnected from ffff964aa2d11600
[ 2699.634439] evdi: [D] evdi_detect:78 Painter is disconnected
[ 2699.634505] evdi: [W] evdi_painter_disconnect:462 (dev=-1) An unknown connection to ffff964aa2d11600 tries to close us
[ 2699.634507] evdi: [W] evdi_painter_disconnect:463  - ignoring
[ 2699.636218] evdi: [D] evdi_detect:78 Painter is disconnected

some more log messages for /var/log

DisplayLinkManager.log
FirmwareTrace.log
FirmwareTrace.old.log
PL2482H_IVM610D-11185M2B00633.edid
Xorg.0.log
chrisd-ubuntu_2017-05-15T10:54:54.126909.zip

Any help or suggestions much appreciated!

[mlukaszek]

Hi,

You're using NVIDIA proprietary driver. Does it work with nouveau?

Cheers,
Michal

[dawesc]

Hi Michal, thanks for your prompt reply, so now it seems to kill my X session (well sort of my machine really) but if i ssh in from another computer first I've been allowed to run the logging thing. So please see new logs here:

chrisd-ubuntu_2017-05-15T14%3A40%3A54.385996.zip
displaylink_while_plugged.logs.tar.gz

Many thanks

Christopher

[dawesc]

Bump... Please is it possible to get an update on this

[R.E.L]

Hi,
after a long time I would today try my DisplayLink config again. It doesn't work because I was gone to Ubuntu 16.04. So I installed the newest DisplayLink software and still not working. lsusb shows the DisplayLink adapter, system setting not.

After some investigation I entered "systemctl start dlm" on a terminal and system setting shows the DisplayLink adapter/screen. Switching the DisplayLink display on and it ist working fine.

My DisplayLink adapter is 17e9:0141. May be it helps You too! For me is the question: "what to do to get my DisplayLink adapter running without typing the command each time I reboot?"

Regards Rainer