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09-07-2017, 12:26 PM
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#6 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
I have logged a request for analysis. We will first need to reproduce it and see what is cutting the USB traffic. But, as this is the only report of such issue we have had, the analysis is queued and not scheduled. In the meantime, you may wish to look to see if there is a firmware update for the Surface Dock which might update its internal USB hub firmware as this issue might have been observed with other devices downstream. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution Last edited by AlbanRampon; 09-07-2017 at 12:35 PM. Reason: 26145 USB interop |
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