Windows 8 issues - USB display adapter

[AaronC]

Originally Posted by bernie

It's only a temporary workaround, but we've posted a bit more detail on the Plugable site about how to roll back the nVidia driver to the working version, and stop Windows Update from updating that one driver in the future.

Here's some steps:

nVidia’s new October Win8 driver version for the GeForce GT 525M and related chips cause DisplayLink’s USB graphics driver to stop functioning. Rollback to nVidia driver version 9.18.13.286 (6/21/2012) solves the issue. If you get in this situation, here’s how to do a rollback (on Win 7; but same applies to 8):
http://pcsupport.about.com/od/window...-windows-7.htm

And then you have to stop Windows Update from offering the same update again. To do that, hit the Windows key (to bring up search), type “Windows Update”, expand the important updates, and right click on the one from nVidia and select “hide update”.

(more at http://plugable.com/2012/10/27/windows-8-displaylink )

We also have to wait for DisplayLink's driver updates, but if you're a Plugable customer and have any requests for us (like getting an email notification when issues are resolved; or if you're hitting any unique problems), just email us at support@plugable.com. We'll do whatever we can do help. Thanks for your patience!

Thanks for the more detailed information, it helps explain why the solution didn't work for me. My machine is new and the furthest rollback I could do was to 9.18.13.614 (28/08/2012) (if this info was put in those earlier posts I could have saved myself a hell of a lot of time and frustration).

If I download older drivers I am unable to install them (windows blocks it). I guess I could try to force the install, but I'm not sure that is worth risking losing my laptop display.

[NW27]

Hi All,
Unfortunately I also have a problem but mine seems a little different.
It shows me the Displaylink icon in the system tray with an exclamation mark inside. When I click on this, a error message is displayed saying my "USB graphics software is not compatible"

I'm using a EVGA UV Plus+16. Works fine on XP and Win7.


Neil.

[Wim]

Originally Posted by NW27

Hi All,
Unfortunately I also have a problem but mine seems a little different.
It shows me the Displaylink icon in the system tray with an exclamation mark inside. When I click on this, a error message is displayed saying my "USB graphics software is not compatible"

I'm using a EVGA UV Plus+16. Works fine on XP and Win7.


Neil.

You need to install the latest driver for your graphics card. It's currently using the Microsoft inbox driver:

Graphics: Microsoft Basic Display Adapter ((Standard display types))
Graphics Driver: 6.2.9200.16384 Dated 2006/06/21

Wim

[scorpion1206]

Well, I got my monitor to at least turn on, but now it is blank with a mouse pointer in the middle. I uninstalled the display link software, restarted, plugged the device in, and let Windows get the drivers themselves. This installed properly, restarted my computer, and now my monitor turns on but I just have a mouse pointer in the middle of it. My other HDMI monitor works just fine, but the USB-to-HDMI monitor doesn't work. This probably has to do with the newest Nvidia Driver, but I am just shooting you an update.