Black screen with cursor after Windows 10 Creators update

Wim · 10-11-2017, 06:58 AM

Hi

Thanks for the logs. I think the problem could be indirectly caused by the AMD graphics cards you have. We don't have a reliance on the graphics card in Windows 10, instead the OS uses the graphics card driver to compose the display to send to DisplayLink devices.

However the date of the AMD graphics drivers are 2015, which is a year before this new architecture for DisplayLink was added to Windows 10. I suspect there are bugs in the AMD graphics driver which are being exposed by the OS when it uses it to render displays for DisplayLink.

I suspect the drivers for these graphics cards are no longer maintained by AMD, so I don't think there will be a fix from AMD for this.

Wim

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10-11-2017, 06:58 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi Thanks for the logs. I think the problem could be indirectly caused by the AMD graphics cards you have. We don't have a reliance on the graphics card in Windows 10, instead the OS uses the graphics card driver to compose the display to send to DisplayLink devices. However the date of the AMD graphics drivers are 2015, which is a year before this new architecture for DisplayLink was added to Windows 10. I suspect there are bugs in the AMD graphics driver which are being exposed by the OS when it uses it to render displays for DisplayLink. I suspect the drivers for these graphics cards are no longer maintained by AMD, so I don't think there will be a fix from AMD for this. Wim