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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
I have been trying to identify this device but I haven't been able to. Would you please be able to post photos or post link to a product description with photos? The device is not recognised so I've got nothing useful in Device Manager and no driver logs as the driver is not started... Before Windows assigns a device driver, it needs to be able to identify what device it is and what class of devices. The System_Details shows a parent entry: USB\VID_17E9&PID_4306&REV_0063 No device. When you compare with Windows 7, you will see entries with MI_0x. These are the devices. It looks like a USB enumeration issue. Can you also try with a USB2 cable or USB2-only port to see if the enumeration changes? Also, if you could share logs from your Windows 7, I might be able to detect something there: it's a totally different way of working. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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