Aleron Wireless Not Staying Connected Windows 10

[rbreshears]

Thank you for the reply. I did not have the user plug in the dongle when I ran the report the first time. I had them plug it in and I ran the report again. I was not sure if that would be why you did not see the chip on the bus. Here is the report with the dongle plugged in. Please let me know if I still need to contact someone else on this issue.