The 10.13: High Sierra Thread

electricladee · 03-12-2018, 08:40 PM

MacOS Version: 10.13.3 (17D102)
Computer Make and Build Year: MacBook Pro (13", 2017, 4 Thunderbolt, 3 Ports)
Displaylink Driver Version: 4.1
Displaylink Device: Asus MB169B+
What You Are Experiencing: Cannot get display driver to work
What is Expected: To get it to load and work

Just received the Asus monitor today.

I have followed the instructions to a "T". The first time I tried to install, I got the prompt to go to Security & Privacy to allow the extension. I didn't even press the "Allow" button when the driver finished, and reported that the Installation was successful. I have uninstalled then reinstalled many times, and allowing at least 20 mins in between to allow the timer to reset. The proper reboots have been done at every step. I believe that the issue is that the extension wasn't properly installed (not allowed properly) but I cannot get prompted again to allow it.

I really need for this monitor to work - any help is appreciated!

Update 03/16/18: Please disregard this post. I returned the Asus monitor, and have replaced it with a plug and play which works beautifully. Your "support" (and I use the term loosely) is non-existent and will avoid any product supported by DisplayLink going forward.

AAJ64 · 03-21-2018, 12:44 PM

What plug and play are you using? I'm in the same situation. Purchased a brand new ASUS that will not work.

Rope · 03-22-2018, 04:15 PM

We have issue with HP USB-C UNIVERSAL DOCK, display link driver do not work at all, so do not get any video on screens on MacOS 10.13.3 or 10.13.14 betas.

Tested on multiple machines

Is there any solution for this issue?

Poly · 03-22-2018, 08:17 PM

Quote:

Originally Posted by Rope

We have issue with HP USB-C UNIVERSAL DOCK, display link driver do not work at all, so do not get any video on screens on MacOS 10.13.3 or 10.13.14 betas.

Tested on multiple machines

Is there any solution for this issue?

I believe the chipset is too new and hasn't been implemented in Dec. 2017 drivers. It supports 4K and uses a more efficient compression.

The alternative would be the previous model: HP Elite USB-C G2 (X7W54AA). I'm currently using it on 10.13.3.

Rope · 03-23-2018, 08:30 AM

Quote:

Originally Posted by Poly

I believe the chipset is too new and hasn't been implemented in Dec. 2017 drivers. It supports 4K and uses a more efficient compression.

The alternative would be the previous model: HP Elite USB-C G2 (X7W54AA). I'm currently using it on 10.13.3.

Thanks for response, will try to test any other model

But it like a charm on on MacOS Sierra 10.12.6..

03-12-2018, 08:40 PM	#1
electricladee Junior Member Join Date: Mar 2018 Posts: 1	MacOS Version: 10.13.3 (17D102) Computer Make and Build Year: MacBook Pro (13", 2017, 4 Thunderbolt, 3 Ports) Displaylink Driver Version: 4.1 Displaylink Device: Asus MB169B+ What You Are Experiencing: Cannot get display driver to work What is Expected: To get it to load and work Just received the Asus monitor today. I have followed the instructions to a "T". The first time I tried to install, I got the prompt to go to Security & Privacy to allow the extension. I didn't even press the "Allow" button when the driver finished, and reported that the Installation was successful. I have uninstalled then reinstalled many times, and allowing at least 20 mins in between to allow the timer to reset. The proper reboots have been done at every step. I believe that the issue is that the extension wasn't properly installed (not allowed properly) but I cannot get prompted again to allow it. I really need for this monitor to work - any help is appreciated! Update 03/16/18: Please disregard this post. I returned the Asus monitor, and have replaced it with a plug and play which works beautifully. Your "support" (and I use the term loosely) is non-existent and will avoid any product supported by DisplayLink going forward. Last edited by electricladee; 03-16-2018 at 06:36 PM. Reason: Add useful info: I also checked in "System Report" in USB, but have never seen the DisplayLink driver listed

03-21-2018, 12:44 PM	#2
AAJ64 Junior Member Join Date: Jan 2018 Posts: 2	What are you using now? What plug and play are you using? I'm in the same situation. Purchased a brand new ASUS that will not work.

03-22-2018, 04:15 PM	#3
Rope Junior Member Join Date: Mar 2018 Posts: 2	DisplayLink driver not working We have issue with HP USB-C UNIVERSAL DOCK, display link driver do not work at all, so do not get any video on screens on MacOS 10.13.3 or 10.13.14 betas. Tested on multiple machines Is there any solution for this issue?

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