Windows 10 recent update, display no longer works

[chriscapaci]

Thanks for the quick reply.

These logs are with me trying with a USB 2.0 cable. It didn't work with either, in any of the USB ports on the machine. Attached is a photo of the box of the device.

If this is entirely on the device manufacturer, are there any details you can give me to give them when I contact their support? Anything other than what you already told me?