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#1 |
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Junior Member
Join Date: Apr 2018
Posts: 4
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Hi Alban,
thanks very much for your analysis. The reference I posted was indeed speculative, thanks for clearing this up for me, what you say makes good sense. I will certainly try to install the driver you recommend, and tomorrow when I am back at my dock I will check the issue again. I assume that this driver update will go 'mainline' - ie into future windows updates, and therefore I won't need to install special drivers for this issue in the future. Can you enlighten me on this, Thanks again, Patrick |
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#2 |
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Junior Member
Join Date: Apr 2018
Posts: 4
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Hi again,
unfortunately, the device manager install says I 'already have the most up-to-date driver', and also those instructions don't really match for windows 10. It still let me select the 'Graphics' folder for install, but it didn't let me select the files it specified. any ideas? Cheers Patrick |
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#3 |
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Junior Member
Join Date: Apr 2018
Posts: 4
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Hi,
using the slighltly different instructions fow Windows 10 here: https://www.intel.com/content/www/us...s-drivers.html I was able to install the 15.65 graphics driver (seems to be the latest one) and it fixed the issue - even without a reboot. Thanks very much! Patrick |
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#4 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello Patrick,
Glad you got it working. I am not sure why the initial explanations didn't work. I am unable to tell you if this new driver will get approved by Dell and when. If you don't experience any issue, I would keep using them. If there is a critical update pushed to the machine, you might have to do the trick again. Please note that Windows Update uses the DATE, not the version number... So if the driver is replaced by a newer from the wrong branch, you will need to find an even more recent from the correct branch. I'm putting it on this thread for anyone reading in a month or so when this driver number might not be latest anymore. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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