D6000 on Dell Inspiron 13 5379

[astruzyna]

Hello,

It appears as there might be USB connection issues. Can you please try the following:

• Plug the dock into a different USB port - This will confirm that there is not an issue with the original USB port
• Plug the dock into a USB 2.0 port or a USB 2.0 extension cable to force the dock to enumerate down to USB 2.0 mode - This will confirm if there is an issue on the USB 3.0 path
• Enable flight mode or disable WiFi, some Wireless AC cards are known to interfere with USB 3 traffic
• Does the device behave the same when plugged into another computer? - This will confirm if the issue lays with the original computer or dock.
• Ensure the computer power settings are set to "High Performance" including the GPU settings to Maximum
• Are there any errors in the Device Manager against the device? If yes, what are they?

Please let me know if any of these steps improved the performance.

Aga S