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08-03-2018, 01:32 PM
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#1 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
There is probably issues reading the display identification (EDID). Like for all other posts, we would need the logs, as described in my forum signature to know if that is actually what is going on, or not. Alternatively, swap the DP cable. Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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03-02-2019, 10:04 AM
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#2 |
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Junior Member
Join Date: Mar 2019
Location: brisbane australia
Posts: 2
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so many people with same problem
there are so many people with the same and there seems to be no response from the appart asking for the log files .
better response from displaylink would be good. I have provided my files in one of the other threads .lets see if there is any response |
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06-18-2019, 03:45 PM
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#3 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
If the issue is not video cable related then it could well be fixed in the Alpha of our 9.2 release available here: DisplayLink USB Graphics Software for Windows 9.2 Alpha 13 Jun 2019 https://www.displaylink.com/downloads/windows Please do try this and let us know how you get on. James |
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