Displaylink ceases to work in 10.13.4

[MC Ren]

Originally Posted by mlukaszek

Would be best if you raised this in a separate thread. Can you post logs so we can see more details about your setup?

Cheers,
Michal

You know what "would be best"? Fixing the problem, that "would be best". I know, it's only been 9 months now... maybe one of these days you guys will fix the problem.

[AlbanRampon]

Update: September 12th
Dear DisplayLink macOS users,

DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While functionality such as Ethernet and audio or charging, where implemented, is unaffected on all releases, display connectivity has been limited on macOS releases from 10.13.4 through 10.13.6.

Users with access to Apple 10.14 Mojave previews released since 30th July confirmed full support was restored for multiple extended DisplayLink displays.
We are performing wide scale testing of v5.0 beta released today against current and upcoming previews to release v5.0 upon general availability of 10.14.

Users on High Sierra 10.13.4-10.13.6 should install the newly published v4.3 as the workaround to enable one extended USB display now supports additional resolutions.
An FAQ details how to enable Apple AirPlay with DisplayLink display for extend or mirror mode.
DisplayLink driver v4.3 released today is also applicable to Mac OS X 10.12 and other macOS 10.13 versions.

Some MacBook 2018 models on 10.14 previews may experience black extended display(s) with only mouse cursor. DisplayLink driver v4.3 Beta 6 stays available to force an AirPlay extended display on these machines until a fix is distributed.

We thank you for your extended patience, we continue to value your feedback and support.

Kind regards,
Alban

[tommiy]

10.14 Public release is September 24 as announced today. Whats the position against the last beta of Mojave? Are you in a better position than late last year when the beta of 10.13.4 was first released? Is there a release date planned for 5.0 drivers that correspond with Apples date or there is going to be a delay? Is that what the words surrounding the testing is referring to?

[jberez]

Originally Posted by AlbanRampon

Update: September 12th
Users on High Sierra 10.13.4-10.13.6 should install the newly published v4.3 as the workaround to enable one extended USB display now supports additional resolutions.

It was nice to see you finally supporting more resolutions, but they're all lower than the 1920x1200 I can get by mirroring my MBP, not to mention even higher ones that my DisplayLink device used to handle. Any chance of adding some higher resolutions, or does your use of AirPlay make 1080p a hard upper limit?

[mlukaszek]

Custom resolutions, including 4K can now be set using a new DisplayLink UI icon that should be appearing next to the WiFi icon once a DisplayLink monitor using AirPlay is connected.

Preferred mode should be persisted for the screen, so the custom resolution would be restored after reconnecting, even if it's higher than 1080p.

Note the system settings UI for that DisplayLink screen would not be aware of those extra resolutions - the highest listed would still be 1080p, and none would seem selected if a custom resolution is not in the original list in system UI.

Regards,
Michal

[warlockuk]

Originally Posted by mlukaszek

Custom resolutions, including 4K can now be set using a new DisplayLink UI icon that should be appearing next to the WiFi icon once a DisplayLink monitor using AirPlay is connected.

Preferred mode should be persisted for the screen, so the custom resolution would be restored after reconnecting, even if it's higher than 1080p.

Note the system settings UI for that DisplayLink screen would not be aware of those extra resolutions - the highest listed would still be 1080p, and none would seem selected if a custom resolution is not in the original list in system UI.

Regards,
Michal

I just updated to the new driver and now my display will only mirror. Yay.

*edit*
I had to totally remove the driver, restart and then reinstall. And restart.

Seeeeems to work for now. Cheers. Second USB dongle dead but I can live with that for now

[marcio.camuati]

Originally Posted by warlockuk

I just updated to the new driver and now my display will only mirror. Yay.

*edit*
I had to totally remove the driver, restart and then reinstall. And restart.

Seeeeems to work for now. Cheers. Second USB dongle dead but I can live with that for now

For me it didn't work. I tried to uninstall and reinstall it but after the process my screens are black showing only the mouse cursor. When I change it to mirror all screens show the image correctly.

What can I do to fix it?

[warlockuk]

Originally Posted by marcio.camuati

For me it didn't work. I tried to uninstall and reinstall it but after the process my screens are black showing only the mouse cursor. When I change it to mirror all screens show the image correctly.

What can I do to fix it?

Ouch. In that case I have no idea. Maybe try the previous driver, beta 5 if you can get it?

I had real problems getting this one working, it was a re-install followed by about 15 minutes of fighting to get the monitor to be used as a monitor.

Just to check, on the Airplay icon up top, is 'Use as a separate display' selected / selectable?

[jberez]

Originally Posted by mlukaszek

Custom resolutions, including 4K can now be set using a new DisplayLink UI icon that should be appearing next to the WiFi icon once a DisplayLink monitor using AirPlay is connected.

Preferred mode should be persisted for the screen, so the custom resolution would be restored after reconnecting, even if it's higher than 1080p.

Note the system settings UI for that DisplayLink screen would not be aware of those extra resolutions - the highest listed would still be 1080p, and none would seem selected if a custom resolution is not in the original list in system UI.

Regards,
Michal

Thanks, that works!

[warlockuk]

Is it my imagination, or do the custom resolutions actually just stretch? I've got a 1920x1200 screen that looks blurry at 1920x1200 but fine at 1920x1080 (with bars)... I take it that's expected ? :/