2560x1440 on 4K monitor missing

Kolt · 10-05-2018, 07:25 AM

I have the same problem.

schlager · 02-01-2019, 06:05 AM

Not working for me either... any chance a fix will come aap?

Szymon · 02-01-2019, 08:27 AM

Hello,

The thread has been created in Sep/Oct 2018 and since then there were multiple SW updates delivered which addressed many problems end users were reporting.

Could you please make sure you have the latest driver available and your macOS is up to date as well?

Regards,
Szymon

Kolt · 02-01-2019, 08:42 AM

I've connected my Eizo EV3237 to a Dell D-6000 Docking Station and a Mac running macOS 10.14.3 and DisplayLink version 5.0.1
DisplayLink drivers are installed and working.
But my preferred Resolution is not offered in the Monitor System Prefs Pane: 3008 x 1692 is not offered, not even when I alt-click the scaling settings as described in one of your knowledge base articles.
SwitchResX also does not help.
And I know that the display supports this resolution: When I connect the display directly to the Mac via an USB-C -> MiniDisplayPort Adapter, I can select this resolution and it looks great.
And here are the vendor specs:
https://www.eizoglobal.com/support/c...s_x/index.html

When will you support all the resolutions that the display supports ?
And thanks for you fast answer.

kota-row · 02-07-2019, 02:14 PM

I have a same problem.

Dock: WavLink WL-UG69PD1(DL6950)
Display: LG 27UD68-W
Mojave 10.14.2

RyanM · 02-21-2019, 03:00 AM

I am now running into this issue after updating to driver version 5.1. Not even 1920x1080 shows in the resolution list when using the option key.

Kolt · 02-27-2019, 09:31 AM

@Szymon: Any updates on this issue? 5.1 still does not offer the resolutions that my display supports.

02-01-2019, 08:42 AM	#4
Kolt Junior Member Join Date: Oct 2018 Posts: 10	I've connected my Eizo EV3237 to a Dell D-6000 Docking Station and a Mac running macOS 10.14.3 and DisplayLink version 5.0.1 DisplayLink drivers are installed and working. But my preferred Resolution is not offered in the Monitor System Prefs Pane: 3008 x 1692 is not offered, not even when I alt-click the scaling settings as described in one of your knowledge base articles. SwitchResX also does not help. And I know that the display supports this resolution: When I connect the display directly to the Mac via an USB-C -> MiniDisplayPort Adapter, I can select this resolution and it looks great. And here are the vendor specs: https://www.eizoglobal.com/support/c...s_x/index.html When will you support all the resolutions that the display supports ? And thanks for you fast answer. Last edited by Kolt; 02-05-2019 at 06:35 AM.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

10-05-2018, 07:25 AM	#1
Kolt Junior Member Join Date: Oct 2018 Posts: 10	I have the same problem.

02-01-2019, 06:05 AM	#2
schlager Junior Member Join Date: Feb 2019 Posts: 1	Not working for me either... any chance a fix will come aap?

02-01-2019, 08:27 AM	#3
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 199	Hello, The thread has been created in Sep/Oct 2018 and since then there were multiple SW updates delivered which addressed many problems end users were reporting. Could you please make sure you have the latest driver available and your macOS is up to date as well? Regards, Szymon

02-07-2019, 02:14 PM	#5
kota-row Junior Member Join Date: Feb 2019 Posts: 1	I have a same problem. Dock: WavLink WL-UG69PD1(DL6950) Display: LG 27UD68-W Mojave 10.14.2

02-21-2019, 03:00 AM	#6
RyanM Junior Member Join Date: Jan 2019 Posts: 2	I am now running into this issue after updating to driver version 5.1. Not even 1920x1080 shows in the resolution list when using the option key.

02-27-2019, 09:31 AM	#7
Kolt Junior Member Join Date: Oct 2018 Posts: 10	@Szymon: Any updates on this issue? 5.1 still does not offer the resolutions that my display supports.