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Old 04-16-2019, 08:52 AM   #2
AlbanRampon
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Join Date: Sep 2015
Posts: 1,685
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Hello,

What kind of product using DisplayLink technology do you have?
If the device is not recognized by the computer, I am not sure reinstalling Windows will help.
Please have a look at the 3rd link in my forum signature. It gives details on how to gather diagnostic information that you can send to be looked into it.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
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