Ubuntu 19.04 and DisplayLink Driver

ESSEDIA · 04-29-2019, 02:21 PM

Using suggest diplaylink-debian I have same problem that official... monitor goes randomly to blank screen and I disconnect and reconnect my D6000...

EJB · 05-03-2019, 02:48 PM

On my Ubuntu 19.04 laptop running kernel v5.0.0, is installed v5.1 from GitHub. Right after installing, my second monitor woke up and display its screen. I could use it without an issue. However, after installing it my laptop does not boot anymore. Through CTRL-ALT-F4 I was able to access a shell and remove the driver, after which my laptop booted as usual. SIgh.

ESSEDIA · 05-08-2019, 07:06 AM

Here you can find possible solution:

https://wiki.archlinux.org/index.php...ocking_station

This works for me, try it!
Good luck!

rick_pri · 05-22-2019, 08:59 AM

I'm using 19.04 via Pop!_OS. There does seem to be an issue with this but, during boot up press the F2 key and you'll see that it gets stuck on a startup task, if you leave it for about 5 mins you'll eventually see that it kind of hangs, at this point press CTRL + ALT + F2 and then CTRL + ALT + F1 and the Gnome GDM will load just fine.

rick_pri · 05-22-2019, 09:11 AM

I'm finding that when duplicity kicks in in the mornings (backup is sent to network attached storage) that my screens freeze and the network connection dies.

I'm using a Startech.com DK30A2DH with dual 4K monitors and a couple of USB devices (keyboard, mouse headphones) but you'll be able to see all of this from the attached Support Tool log output attached to this post.

EJB · 05-23-2019, 09:27 AM

Thank you, @ESSEDIA, for your pointer. I tried many things from that site, and other stuff inspired by that site. Nothing worked.

I decided to do a clean 19.04 install on my Dell G5 5587, with D3100 docking station. The first thing I did, after the clean install was done, was to install the DisplayLink driver v5.1.26. And, guess what, it now works like a charm.

retrodaredevil · 05-26-2019, 01:00 PM

A while ago I got display link to install, and it works perfectly for the most part, except that one of my monitors is unusable. I'm running Kubuntu and my AOC monitor looks like this:

https://i.imgur.com/gyJIcQ5

vlado · 09-26-2019, 12:04 PM

Version 5.2 https://www.displaylink.com/downloads/ubuntu works for me with Ubuntu 19.04 and Intel UHD Graphics 615 on Dell XPS 13 9365 except the "Power delivery" with "i-tec USB 3.0 / USB-C / Thunderbolt 3 Dual Display Docking Station" https://i-tec.cz/en/produkt/cadual4kdock-2/ .

The notebook is charging neither via USB-C nor Thunderbolt both in Ubuntu and Windows. Does this work for anybody? Do you have any suggestions I could try?

There is a workaround. The charging works when the docking station is connected to the notebook via "i-tec USB-C Travel Adapter PD/Data" https://i-tec.cz/en/produkt/c31dtpdhub3-2/

sgryphon · 02-18-2020, 11:33 PM

I initially had some trouble, but now have Display Link working, with 2 monitors (Targus USB dock).

Initially didn't work at all. Running Ubuntu 19.10, now with generic kernel 5.3.18-050318-generic.

I moved to generic kernel to get around the lockdown disable of hibernate (although I haven't got that working yet); originally had kernel 5.5, but got errors messages trying to install the Display Link drivers. Went back to 5.3 (same major series as 19.10 signed kernel).

Could install, but still not working. The devices showed up in lsusb when the USB was plugged in, but not in xrandr.

Checking the known issues: https://support.displaylink.com/know...ubuntu-support

* Wayland is not supported, on the sign in screen there is a drop down to select Ubuntu vs Ubuntu on Wayland, which was selected. Changed back to just Ubuntu. The screens now appeared in device manager, but were black.

* Proprietary Nvidia drivers not supported. I was using Nvidia 435. Changed back to Nouveau, rebooted, and now have dock with two external screens, plus the laptop screen, working.

Also in the notes, Secure Boot is not directly supported, although you can sign the drivers yourself. I had already changed this, trying to get hibernate working (i.e. remove lockdown). I still have Secure Boot turned on in the BIOS, so I can dual boot into Windows (with Bitlocker), and am using the signed Grub bootloader, but have turned off security in Grub, to be able to load the unsigned generic kernel.

(When booting, Grub shows the message "unsecure mode")

So, read the documentation, check the known issues, and hopefully you can get it working!

05-08-2019, 07:06 AM	#3
ESSEDIA Junior Member Join Date: Apr 2019 Posts: 6	Here you can find possible solution: https://wiki.archlinux.org/index.php...ocking_station This works for me, try it! Good luck! Last edited by ESSEDIA; 05-08-2019 at 02:12 PM.

05-22-2019, 08:59 AM	#4
rick_pri Junior Member Join Date: May 2019 Posts: 9	Black screen I'm using 19.04 via Pop!_OS. There does seem to be an issue with this but, during boot up press the F2 key and you'll see that it gets stuck on a startup task, if you leave it for about 5 mins you'll eventually see that it kind of hangs, at this point press CTRL + ALT + F2 and then CTRL + ALT + F1 and the Gnome GDM will load just fine.

09-26-2019, 12:04 PM	#8
vlado Junior Member Join Date: Sep 2019 Posts: 1	Version 5.2 https://www.displaylink.com/downloads/ubuntu works for me with Ubuntu 19.04 and Intel UHD Graphics 615 on Dell XPS 13 9365 except the "Power delivery" with "i-tec USB 3.0 / USB-C / Thunderbolt 3 Dual Display Docking Station" https://i-tec.cz/en/produkt/cadual4kdock-2/ . The notebook is charging neither via USB-C nor Thunderbolt both in Ubuntu and Windows. Does this work for anybody? Do you have any suggestions I could try? There is a workaround. The charging works when the docking station is connected to the notebook via "i-tec USB-C Travel Adapter PD/Data" https://i-tec.cz/en/produkt/c31dtpdhub3-2/ Last edited by vlado; 09-26-2019 at 07:11 PM.

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04-29-2019, 02:21 PM	#1
ESSEDIA Junior Member Join Date: Apr 2019 Posts: 6	Using suggest diplaylink-debian I have same problem that official... monitor goes randomly to blank screen and I disconnect and reconnect my D6000...

05-03-2019, 02:48 PM	#2
EJB Junior Member Join Date: May 2019 Location: The Netherlands Posts: 2	On my Ubuntu 19.04 laptop running kernel v5.0.0, is installed v5.1 from GitHub. Right after installing, my second monitor woke up and display its screen. I could use it without an issue. However, after installing it my laptop does not boot anymore. Through CTRL-ALT-F4 I was able to access a shell and remove the driver, after which my laptop booted as usual. SIgh.

05-23-2019, 09:27 AM	#6
EJB Junior Member Join Date: May 2019 Location: The Netherlands Posts: 2	Thank you, @ESSEDIA, for your pointer. I tried many things from that site, and other stuff inspired by that site. Nothing worked. I decided to do a clean 19.04 install on my Dell G5 5587, with D3100 docking station. The first thing I did, after the clean install was done, was to install the DisplayLink driver v5.1.26. And, guess what, it now works like a charm.

05-26-2019, 01:00 PM	#7
retrodaredevil Junior Member Join Date: Jan 2018 Posts: 11	A while ago I got display link to install, and it works perfectly for the most part, except that one of my monitors is unusable. I'm running Kubuntu and my AOC monitor looks like this: https://i.imgur.com/gyJIcQ5

02-18-2020, 11:33 PM	#9
sgryphon Junior Member Join Date: Feb 2020 Posts: 1	I initially had some trouble, but now have Display Link working, with 2 monitors (Targus USB dock). Initially didn't work at all. Running Ubuntu 19.10, now with generic kernel 5.3.18-050318-generic. I moved to generic kernel to get around the lockdown disable of hibernate (although I haven't got that working yet); originally had kernel 5.5, but got errors messages trying to install the Display Link drivers. Went back to 5.3 (same major series as 19.10 signed kernel). Could install, but still not working. The devices showed up in lsusb when the USB was plugged in, but not in xrandr. Checking the known issues: https://support.displaylink.com/know...ubuntu-support * Wayland is not supported, on the sign in screen there is a drop down to select Ubuntu vs Ubuntu on Wayland, which was selected. Changed back to just Ubuntu. The screens now appeared in device manager, but were black. * Proprietary Nvidia drivers not supported. I was using Nvidia 435. Changed back to Nouveau, rebooted, and now have dock with two external screens, plus the laptop screen, working. Also in the notes, Secure Boot is not directly supported, although you can sign the drivers yourself. I had already changed this, trying to get hibernate working (i.e. remove lockdown). I still have Secure Boot turned on in the BIOS, so I can dual boot into Windows (with Bitlocker), and am using the signed Grub bootloader, but have turned off security in Grub, to be able to load the unsigned generic kernel. (When booting, Grub shows the message "unsecure mode") So, read the documentation, check the known issues, and hopefully you can get it working!