DL-165 with Windows 10 not working ?

Wim · 05-24-2019, 01:01 PM

Hi.

I think this problem is covered here, as I think you have an older auto install adapter:

https://support.displaylink.com/know...-on-windows-10

DISPLAYLINK DEVICES WITH AUTO INSTALL
Up until 2009, a few devices based on DisplayLink technology included an auto install driver feature. This required the DisplayLink USB driver to switch the device from being a mass storage device to a video device. On Windows 10, we use the Microsoft USB driver, and this does not support the switching between a mass storage device and a video device.
Therefore it is not possible to support these DisplayLink enabled devices on Windows 10.

DEVICE MANAGER - ERROR CODE 10
There have been some instances of DisplayLink devices with a yellow "!" in device manager, and opening the properties shows that they have an error code 10. This has been either due to a faulty device, or due to a device with auto install (which are not supported as covered above) and the DisplayLink video driver is trying to talk to the wrong interface putting it into an error state.

Wim

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05-24-2019, 01:01 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi. I think this problem is covered here, as I think you have an older auto install adapter: https://support.displaylink.com/know...-on-windows-10 DISPLAYLINK DEVICES WITH AUTO INSTALL Up until 2009, a few devices based on DisplayLink technology included an auto install driver feature. This required the DisplayLink USB driver to switch the device from being a mass storage device to a video device. On Windows 10, we use the Microsoft USB driver, and this does not support the switching between a mass storage device and a video device. Therefore it is not possible to support these DisplayLink enabled devices on Windows 10. DEVICE MANAGER - ERROR CODE 10 There have been some instances of DisplayLink devices with a yellow "!" in device manager, and opening the properties shows that they have an error code 10. This has been either due to a faulty device, or due to a device with auto install (which are not supported as covered above) and the DisplayLink video driver is trying to talk to the wrong interface putting it into an error state. Wim