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#1 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
This is not an issue and rather a common use case. This type of product is use in hot-desking where users move desk several times per day. Would you please upload the logs here so I can look into it? Only employees can download attachments. Here is below the details on how to gather these files to share.
The Windows DisplayLink Support Tool gathers the following system information
Note: remember to disable advanced logging afterwards, otherwise the DisplayLink software will continue to generate log files, filling the debug directory
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#2 |
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Junior Member
Join Date: Jun 2019
Posts: 2
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Please find attached logfiles as requested.
This is with one of the dockings that does not work. |
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#3 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Thank you, Magne,
I can see the you don't get displays but not why this ends up in this error condition. Engineering is looking into this and I'll comment as soon as I've got something new. Could I potentially start a private thread with you? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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