Builtin display stays blank after unplugging external displays?

DJ Rizzo · 07-11-2019, 03:31 PM

I have a user experiencing the same issue. The workaround I found was that first I have him put the system to sleep (AppleLogo-->Sleep) then remove the MacBook Pro from the dock. The internal screen will then work when the computer is woken up.

However this is not a replacement for a proper fix. Can anyone at DisplayLink provide an update on this? Thanks.

jims · 07-13-2019, 06:32 AM

Same issue. I have to restart my MacBook Pro (2018) EVERY time I unplug from my DisplayLink dock. Very annoying for productivity or going to meetings.

When the dock is unplugged, the MacBook still thinks the external monitor is connected.

I have tried using the Command + Brightness Down reset trick, but it does not help.

How do I tell my mac to reset my display back to JUST the Retina Display?

jims · 07-16-2019, 09:50 PM

A few days later and still no response from the company...

bdickson · 07-23-2019, 06:48 PM

So annoying! Please fix this!!!

simoncoz · 07-24-2019, 01:01 AM

Experiencing the same issue with:

MBP 15" 2018
macOS 10.14.5
DisplayLink 5.2

ThinkPad USB-C Hybrid dock
monitor 1 -> DisplayLink via USB-C -> Dock via DisplayPort to Monitor (Lenovo p24h-10)
monitor 2 -> USB-C to Monitor

Have to reboot my machine to get built-in display working again.

07-11-2019, 03:31 PM	#1
DJ Rizzo Junior Member Join Date: Jul 2019 Posts: 1	Same issue - workaround I have a user experiencing the same issue. The workaround I found was that first I have him put the system to sleep (AppleLogo-->Sleep) then remove the MacBook Pro from the dock. The internal screen will then work when the computer is woken up. However this is not a replacement for a proper fix. Can anyone at DisplayLink provide an update on this? Thanks.

07-23-2019, 06:48 PM	#4
bdickson Junior Member Join Date: Jul 2019 Posts: 1	Me too So annoying! Please fix this!!!

07-24-2019, 01:01 AM	#5
simoncoz Junior Member Join Date: Jul 2019 Posts: 1	Me to Experiencing the same issue with: MBP 15" 2018 macOS 10.14.5 DisplayLink 5.2 ThinkPad USB-C Hybrid dock monitor 1 -> DisplayLink via USB-C -> Dock via DisplayPort to Monitor (Lenovo p24h-10) monitor 2 -> USB-C to Monitor Have to reboot my machine to get built-in display working again.

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07-13-2019, 06:32 AM	#2
jims Junior Member Join Date: Jul 2019 Posts: 5	Same issue. I have to restart my MacBook Pro (2018) EVERY time I unplug from my DisplayLink dock. Very annoying for productivity or going to meetings. When the dock is unplugged, the MacBook still thinks the external monitor is connected. I have tried using the Command + Brightness Down reset trick, but it does not help. How do I tell my mac to reset my display back to JUST the Retina Display?

07-16-2019, 09:50 PM	#3
jims Junior Member Join Date: Jul 2019 Posts: 5	A few days later and still no response from the company...