Monitors do not wake after system sleep or reboot.

cowdog8066 · 08-08-2019, 02:16 PM

Everything is plugged into a Plugable USB3-HUB7-81X.
1 - Logitech receiver for keyboard and mouse
2 - Plugable UGA-2KHDMI
3 - Plugable UGA-4KHDMI
4 - Plugable UGA-4KHDMI
5 - Audio speakers
6 - Blank
7 - Jabra UC Voice 750 headset

I've moved all the monitors around and the Plugable HDMI to different ports, etc.
Seems more related to the DisplayLink or Windows 10.

I do see all the screens in the ""Windows display settings" when the screen is still blank.
Upon wake, I do see the mouse pointer on all active screens. The blank screen is 100% black with no mouse pointer.

cowdog8066 · 08-09-2019, 01:31 PM

Today, I downloaded and executed the cleanup tool. (Link in your signature)
I re-installed 9.2.2115. Rebooted.

The Windows display settings look OK. Attached screen shot.

When I click on the "Display Link" icon in the task bar, it only shows 2 monitors.
Here is the log file from today.

HELP !

cowdog8066 · 08-13-2019, 02:04 PM

Anyone out there?

Help !

AlbanRampon · 08-13-2019, 06:59 PM

Hello,
I have created a bug report with the information you have provided.
This is waiting triaging.
Kind regards,
Alban
Ref 30441

cowdog8066 · 08-13-2019, 07:50 PM

Thank you for your assistance ! ! ! !

cowdog8066 · 08-14-2019, 06:16 PM

While in this state... I have just noticed that none of the buttons work on the monitor (LG e2351) Can't power off, or change any hardware settings via any of the buttons.

08-13-2019, 06:59 PM	#4
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, I have created a bug report with the information you have provided. This is waiting triaging. Kind regards, Alban Ref 30441 __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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08-13-2019, 02:04 PM	#3
cowdog8066 Junior Member Join Date: Aug 2019 Posts: 6	Anyone out there? Help !

08-13-2019, 07:50 PM	#5
cowdog8066 Junior Member Join Date: Aug 2019 Posts: 6	Thank you for your assistance ! ! ! !

08-14-2019, 06:16 PM	#6
cowdog8066 Junior Member Join Date: Aug 2019 Posts: 6	While in this state... I have just noticed that none of the buttons work on the monitor (LG e2351) Can't power off, or change any hardware settings via any of the buttons.