ASUS VS239H on D6000 Stuck at 640x480

[flat_line]

Thank you for the follow-up and dedication to resolving the issue. Eagerly awaiting your reply.

[AlbanRampon]

Hello flat_line,

I have a developement version of the software to share with you as preview.
As this isn't public software, I am creating a private ticket to share this with you, along with instructions on how you can activate the workaround for invalid monitor information.

Kind regards,
Alban
16510

[vonhelmst]

Hello,

I am experiencing the same issue.
Tried multiple cables and still stuck at 640x480.
Can I also get a copy of the dev build?

[AlbanRampon]

Hello,

We need the logs (last link in my signature) to see if that's actually the same issue of monitor returning an erroneous checksum.
That resolution is the only "safe" one, so any reading issue would lead to it.

Development builds are not for general consumption because they are only designed and tested to validate a particular bug fix. It can be shared privately once we know it might be useful.

Kind regards,
Alban

[vonhelmst]

Support tool files attached.

[vonhelmst]

Alban,
Have you had time to review my posted support files?

[AlbanRampon]

Hello,
I have. The software reports an invalid EDID but not on the checksum.
I am traveling this week, so it has been difficult to analyse what is wrong (need tools). I am asking my colleague to follow-up with you, but yesterday was a national holiday in the UK.
Kind regards,
Alban