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Old 08-15-2019, 04:56 AM   #1
iionas
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Originally Posted by stvlada View Post
I think it is sufficient that we have provided information to DisplayLink team with the findings we have made. This should be enough information to trigger deeper investigation and troubleshooting process of the DL drivers, graphic card vendors and Microsoft.

We shouldn't spend much time troubleshooting this ourselves, as DL products should be functioning with "plug and play". I hope that DL support team reads this forum and posts on a regular basis.
Ive spent roughly 80 hours on this issue, Ive also contacted dell about it, dell logged a case and never got back to me its been over a week at this point thats why i try trouble shoot it myself.

I mean we found what the issue is, so least we can go on that man. There is others at my work having the same issue. its a great device, unfortunate thou about drivers.
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Old 08-21-2019, 09:01 AM   #2
AlbanRampon
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Hello,

We have created a report to Microsoft, this is with the graphics team at this stage.

There's an important optional OS update for multi-GPU on Windows 10 v1903 currently planned for Tuesday. It would be useful to see if that changes that aspect as well.

Kind regards,
Alban
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Old 08-22-2019, 08:42 AM   #3
iionas
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Originally Posted by AlbanRampon View Post
Hello,

We have created a report to Microsoft, this is with the graphics team at this stage.

There's an important optional OS update for multi-GPU on Windows 10 v1903 currently planned for Tuesday. It would be useful to see if that changes that aspect as well.

Kind regards,
Alban
I will test it and report back, is it an optional update? Such as you mentioned in the other thread?
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Old 08-22-2019, 08:47 AM   #4
iionas
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Quote:
Originally Posted by AlbanRampon View Post
Hello,

We have created a report to Microsoft, this is with the graphics team at this stage.

There's an important optional OS update for multi-GPU on Windows 10 v1903 currently planned for Tuesday. It would be useful to see if that changes that aspect as well.

Kind regards,
Alban
Also any idea what the update is called so I can check that it is actually installed?
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Old 08-22-2019, 10:34 AM   #5
AlbanRampon
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Good morning,

Windows 10 runs on a "patch Tuesday" cycle. Every month, you have 3 updates, generally.
Updates are cumulative.
2nd Tuesday is for security patches and is critical: it is pushed to all machines.
3rd and 4th Tuesday are quality (bug fixing) patches and are optional: only users going to Check for updates will be offered the update.

Because updates are cumulative, users who don't manually check will get the fix as part of the next critical update after second Tuesday of September.

You may see the coding, or may not, I don't remember. The code is month followed by a letter selecting the week in the month. So this update will be 8D (4th week of 8th month), but can also appear as just cumulative patch. Bug fixes are not individually distributed.

Kind regards,
Alban
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Old 08-23-2019, 02:19 AM   #6
iionas
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Will check back after Tuesday to test results after testing the update!

Cheers mate.
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Old 08-27-2019, 06:48 PM   #7
stvlada
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I'm running the build 18965 prerelase 190816-1722, still I have the problem with GPU clock.
Anyone has any more details/news on this?
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