USB Video Adapter Not Sending Video

mcslagerhaden · 01-08-2013, 08:51 PM

Quote:

Originally Posted by JamesH

Hi,

Are you able to try a different video cable?

Regards,
James

I did that. I tried multiple monitors, multiple cables, and a variety of adapters.

mcslagerhaden · 01-10-2013, 12:54 AM

Ok, now I'm pissed. I bought another brand I hardware, the HIS Multiview II, only to find out that it uses the DisplayLink software, too. Guess what... SAME PROBLEM!

So that eliminates hardware. How about making your software work with Windows 8 before announcing that it does. It clearly doesn't.

mcslagerhaden · 01-10-2013, 12:58 AM

BTW - removed the Nvidia card and tried it using integrated graphics only. Still doesn't work.

Yes, I completely removed the Nvidia drivers, too.

Waste of time.

I purchased these products to avoid getting a PCI x1 graphics card because I am out of x16 slots. I guess that was a bad idea.

mattgores · 01-10-2013, 01:14 AM

I've had the most frustrating day with the Targus USB3 dock w/ dual video. I tried 3 docks. Each dock worked for a short time, one of them until I rebooted, but now they are just DOA as far as video ports go. I only see the Generic Monitor (laptop) and that's it. They don't work on other laptops either. The external monitors are black, so they get some sort of signal, but that's it. I've spent a ton of time on the phone w/ Targus too to no avail. Frustrating! For some reason the 3rd dock worked and continued to work. I have a feeling there was a bad batch or some bad firmware update process.

mcslagerhaden · 01-10-2013, 01:18 AM

I just bought a PCI x1 card for my PC on Amazon. Returning my DisplayLink product tomorrow. I should have listened to my gut from the start.

Too bad- I had high hopes for a laptop add'l monitor, too. I won't go down the USB adapter route again, especially if it uses this software.

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01-10-2013, 12:54 AM	#2
mcslagerhaden Junior Member Join Date: Jan 2013 Posts: 7	Ok, now I'm pissed. I bought another brand I hardware, the HIS Multiview II, only to find out that it uses the DisplayLink software, too. Guess what... SAME PROBLEM! So that eliminates hardware. How about making your software work with Windows 8 before announcing that it does. It clearly doesn't.

01-10-2013, 12:58 AM	#3
mcslagerhaden Junior Member Join Date: Jan 2013 Posts: 7	BTW - removed the Nvidia card and tried it using integrated graphics only. Still doesn't work. Yes, I completely removed the Nvidia drivers, too. Waste of time. I purchased these products to avoid getting a PCI x1 graphics card because I am out of x16 slots. I guess that was a bad idea.

01-10-2013, 01:14 AM	#4
mattgores Junior Member Join Date: Jan 2013 Posts: 9	I've had the most frustrating day with the Targus USB3 dock w/ dual video. I tried 3 docks. Each dock worked for a short time, one of them until I rebooted, but now they are just DOA as far as video ports go. I only see the Generic Monitor (laptop) and that's it. They don't work on other laptops either. The external monitors are black, so they get some sort of signal, but that's it. I've spent a ton of time on the phone w/ Targus too to no avail. Frustrating! For some reason the 3rd dock worked and continued to work. I have a feeling there was a bad batch or some bad firmware update process.

01-10-2013, 01:18 AM	#5
mcslagerhaden Junior Member Join Date: Jan 2013 Posts: 7	I just bought a PCI x1 card for my PC on Amazon. Returning my DisplayLink product tomorrow. I should have listened to my gut from the start. Too bad- I had high hopes for a laptop add'l monitor, too. I won't go down the USB adapter route again, especially if it uses this software.