Black screen, 2019 MacBook Pro 13, dell d6000

GlennBruy · 10-09-2019, 09:15 AM

Tried it all, kext file stays unloaded.

Quote:

Originally Posted by lspintzyk

I would be grateful for output of terminal command:
sudo kextstat | grep DisplayLink

42 0 0xffffff7f8275a000 0xb000 0xb000 com.displaylink.driver.DisplayLinkDriver (5.1 (40)) C66FE504-BB12-337C-906A-3A123E9A64B5 <41 13 6 5 3>

Schrooten · 10-09-2019, 12:08 PM

Updated driver to the new beta, black screen still the same.

monitor is detected, but goes to sleep 'no input detected'.

output kextstat:
42 0 0xffffff7f8276c000 0xc000 0xc000 com.displaylink.driver.DisplayLinkDriver (5.0 (31)) 4E4C9A34-2960-3AC0-8BB7-861686561DAB <41 13 6 5 3>

ran the information tool, see attachment for details/output.
\

Schrooten · 10-09-2019, 04:25 PM

I think I forgot one step. https://support.displaylink.com/know...r-only-one-mon

running the kextcache command in recovery mode. Have done that now, including installing the new version. Kextstat now displays:

174 0 0xffffff7f83de0000 0xb000 0xb000 com.displaylink.driver.DisplayLinkDriver (5.2 (48)) A3EFB07A-5F72-3214-8C15-5F645B87E0CF <114 13 6 5 3>

which says version 5.2 driver. Will be testing tomorrow when I'm back at work.

Schrooten · 10-10-2019, 05:57 AM

Everything works fine now :-)

Quixventure · 10-10-2019, 02:50 PM

Same here, all fixed. You need to do the uninstall, reboot to recovery, run the kext terminal command and then reboot and install the 5.2.1 beta 2 driver... Takes a few min but worked like a charm.

Note - The d6000 still wont work for me unless I use it with the USB-A adapter, but i suspect that's a Dell firmware and power management issue. I ALWAYS have my screens flash after about 5 min from when I first plug in the D6000. If I am using the USB-A adapter, it all comes back in a second or two, if I am using USB-C, it might come back, but generally the light on the Dell D6000 turns orange and it all just stops working. Switch to USB-A. all good again.

Ushersorbet · 10-21-2019, 11:48 PM

Could someone please advise? I have a macbook air 2018 the one with two usb c ports only. Im looking to connect to two external monitors.

I have read mixed things about the dell d6000 dock. Does someone know of this will allow to connect the macbook air to two screens?

Thank you so much in advance!

Quote:

Originally Posted by Quixventure

Same here, all fixed. You need to do the uninstall, reboot to recovery, run the kext terminal command and then reboot and install the 5.2.1 beta 2 driver... Takes a few min but worked like a charm.

Note - The d6000 still wont work for me unless I use it with the USB-A adapter, but i suspect that's a Dell firmware and power management issue. I ALWAYS have my screens flash after about 5 min from when I first plug in the D6000. If I am using the USB-A adapter, it all comes back in a second or two, if I am using USB-C, it might come back, but generally the light on the Dell D6000 turns orange and it all just stops working. Switch to USB-A. all good again.

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10-09-2019, 04:25 PM	#3
Schrooten Junior Member Join Date: Jun 2018 Posts: 9	I think I forgot one step. https://support.displaylink.com/know...r-only-one-mon running the kextcache command in recovery mode. Have done that now, including installing the new version. Kextstat now displays: 174 0 0xffffff7f83de0000 0xb000 0xb000 com.displaylink.driver.DisplayLinkDriver (5.2 (48)) A3EFB07A-5F72-3214-8C15-5F645B87E0CF <114 13 6 5 3> which says version 5.2 driver. Will be testing tomorrow when I'm back at work.

10-10-2019, 05:57 AM	#4
Schrooten Junior Member Join Date: Jun 2018 Posts: 9	Everything works fine now :-)

10-10-2019, 02:50 PM	#5
Quixventure Junior Member Join Date: Jul 2018 Posts: 4	Same here, all fixed. You need to do the uninstall, reboot to recovery, run the kext terminal command and then reboot and install the 5.2.1 beta 2 driver... Takes a few min but worked like a charm. Note - The d6000 still wont work for me unless I use it with the USB-A adapter, but i suspect that's a Dell firmware and power management issue. I ALWAYS have my screens flash after about 5 min from when I first plug in the D6000. If I am using the USB-A adapter, it all comes back in a second or two, if I am using USB-C, it might come back, but generally the light on the Dell D6000 turns orange and it all just stops working. Switch to USB-A. all good again.