User-mode Driver Crash - Event ID 10111

[AndrewJDawson]

Hi,

Apologies for the lack of response on this thread, I'm not sure how I missed this for so long.

I'm not sure if all of these are linked to the same issue, but there is a bug that is currently being investigated by our development teams that looks as if it may be the cause for at least some of these. It is triggered when the software has been waiting 10 seconds for an ACK of a USB transfer delivery to the dock, which then gets terminated by IDD afterwards.

I am currently tracking this bug and following the developer comments as it gets worked on.

I will endeavour to update the thread when I know more information.

For all of you who are seeing this issue, could I ask you to head on over to DisplayLink's support site: https://support.displaylink.com/ and click the "Contact DisplayLink" button. You can use this to start a support ticket, which will then show us how many people are seeing the same issue.

Kind regards,
Andrew