MacOS Catalina and D6000 - No charging

kandrei · 10-22-2019, 07:54 AM

Weird stuff... today it worked without any special things except I did a shutdown before (because the keyboard and touchpad weren't working

). So... now it charges, with quite some power (coconut battery shows 25.6w @ 91% charge).

freudsam · 10-22-2019, 03:53 PM

Charging at 25.6w is not enough for MBP 15". You should see battery % still decreases after a short while.

Mine shows the charger is connected but is only charging from 17.5w to 55 w, inconsistently. The dock is not charging MBP properly.

Dell please fix this.

Quote:

Originally Posted by kandrei

Weird stuff... today it worked without any special things except I did a shutdown before (because the keyboard and touchpad weren't working

). So... now it charges, with quite some power (coconut battery shows 25.6w @ 91% charge).

kandrei · 10-23-2019, 03:41 AM

It was a happy case that it was charging

After the laptop entered Sleep state... it didn't want to charge anymore. After I plugged in a MBP charger to start charging and then removed it, the dock continued to charge the laptop without a problem.

Now, regarding the Watts... the value was low because the laptop was almost full. At 91% the laptop doesn't charge as fast as when it's at 30% for example.

iCodeOkay · 10-23-2019, 06:39 PM

So I think I've fixed it on my 2019 MBP (i9).

I upgraded the firmware of the Dell D6000 using my Surface Laptop, and then connected the dock to the MBP and it's charging.

You can download the "Dell Universal Dock (D6000) Firmware Update Utility" from Dell's support site.

Looks like you can only update the firmware from a Windows Device though.

freudsam · 10-28-2019, 02:57 PM

Same here. After updating the D6000 to latest firmware the problem is solved.

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10-22-2019, 07:54 AM	#1
kandrei Junior Member Join Date: Oct 2019 Posts: 3	Weird stuff... today it worked without any special things except I did a shutdown before (because the keyboard and touchpad weren't working ). So... now it charges, with quite some power (coconut battery shows 25.6w @ 91% charge).

10-23-2019, 03:41 AM	#3
kandrei Junior Member Join Date: Oct 2019 Posts: 3	It was a happy case that it was charging After the laptop entered Sleep state... it didn't want to charge anymore. After I plugged in a MBP charger to start charging and then removed it, the dock continued to charge the laptop without a problem. Now, regarding the Watts... the value was low because the laptop was almost full. At 91% the laptop doesn't charge as fast as when it's at 30% for example.

10-23-2019, 06:39 PM	#4
iCodeOkay Junior Member Join Date: Oct 2019 Posts: 2	So I think I've fixed it on my 2019 MBP (i9). I upgraded the firmware of the Dell D6000 using my Surface Laptop, and then connected the dock to the MBP and it's charging. You can download the "Dell Universal Dock (D6000) Firmware Update Utility" from Dell's support site. Looks like you can only update the firmware from a Windows Device though.

10-28-2019, 02:57 PM	#5
freudsam Junior Member Join Date: Oct 2019 Posts: 3	Same here. After updating the D6000 to latest firmware the problem is solved.