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#4 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello Mike,
If I'm not mistaken you are using a 2.4GHz mouse and keyboard. I'd advise keeping the receiver (USB dongle) away from a USB3 cable or port as USB3/2.4GHz are known to be able to interfere with each other. But I can't tell you what lead to your issue. We do not capture USB packets: even if it was possible, it would be privacy intrusive and consume your hard drive space (video, Ethernet and audio packets). I have asked engineering if they could link the signature of the state, to potential reasons leading to it. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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