Internal Macbook Pro screen goes black!

jalmargyyk · 11-08-2019, 09:17 AM

I'm using I-TEC dock CADUAL4KDOCK and I'm facing the same issue if clamshell mode is used. The driver is the latest available (5.2.1 Beta 3 16 Oct 2019).

One observed thing with clamshell mode:
- Using Google Chrome and e.g. Facebook, "beach ball" appears sometimes and the whole browser freezes completely for a few seconds. After that symptom is observed, I've been unable to end the Google Chrome process and the only workaround has been a forced to shutdown with hard reset (hold power button down for 10s).

Now that I have kept the lid open, all the symptoms have gone and everything is working as it should. This is a poor workaround, but it's the only one that is currently working properly.

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11-08-2019, 09:17 AM	#4
jalmargyyk Junior Member Join Date: Nov 2019 Posts: 1	I'm using I-TEC dock CADUAL4KDOCK and I'm facing the same issue if clamshell mode is used. The driver is the latest available (5.2.1 Beta 3 16 Oct 2019). One observed thing with clamshell mode: - Using Google Chrome and e.g. Facebook, "beach ball" appears sometimes and the whole browser freezes completely for a few seconds. After that symptom is observed, I've been unable to end the Google Chrome process and the only workaround has been a forced to shutdown with hard reset (hold power button down for 10s). Now that I have kept the lid open, all the symptoms have gone and everything is working as it should. This is a poor workaround, but it's the only one that is currently working properly.