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02-12-2020, 10:42 AM
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#10 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
The device is not recognised by the system in the logs you sent. Unless the device shows in device manager, the driver isn't chosen by Windows. From the model, you may want to try a USB2 cable or connect the device on a USB2 port. Alternatively, you can contact the manufacturer for hardware support. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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