Device issue after upgrade to MacOS 10.15.4

[JakubDabrowski]

Hello Pascal,

Thank you for your patience.

Our Engineering team is right now running the analysis and yes, they did find some error messages in installation logs.

I have some further questions for you to answer in order to establish the main cause of the installation failing:

1. When you start the installation process, do you use a user that has the admin rights?
2. Do you start our installer by double click or from a terminal?
3. Do you have any security options enabled that could prevent the installer from running?
4. Before installation, did you use any of our driver? If you had a classical driver, did you uninstall it first before installing BETA?

Thank you in advance for your response, this will for sure help our Engineers in further analysis.

Kind regards,
Jakub