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Old 03-28-2020, 03:39 PM   #21
abouc
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Join Date: Mar 2020
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Quote:
Originally Posted by JakubDabrowski View Post
Dear Users,

Thank you very much for your cooperation and log files.

I have an information for the users who use Dell D6000 docking stations.
We have resolved this issue for one of the users with the Firmware update of the dock.

Unfortunately this update can only be done on the windows computer. If you are able, please perform the update by downloading it from here: https://www.dell.com/support/home/uk...k-d6000&lwp=rt

After updating your Firmware, please plug it again to your Mac computers and verify.

As for other devices, thank you for your patience. We are still investigating this issue.

If any new user will encounter the same problem, please provide log files in your message.

I will be posting any new updates that we will have as soon as possible.

Best regards,
Jakub
Hi Jakub, thank you for all your help and responding so quickly.. I did the Dell D6000 firmware update, and then upgraded my Mac to the Displaylink 0.5 BETA software. It worked but the screens flicked on and off a lot, and one screen had a strange resolution, however I downgraded to the 5.2.1 Displaylink software and it seems to work just fine now. My mac charges again, no screen flickering and resolution is perfect. You've saved me a lot of frustration with working from home so much.

Thanks again, Alex
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