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Old 01-15-2013, 01:51 AM   #1
yellohaus
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Default Latest DisplayLink software is not working in Windows 8

My setup is as follows:
Toshiba Satellite C875 laptop
Windows 8 (64bit)
Toshiba Dynadock u3.0 (brand new)
Intel USB 3.0 eXtensible Host Controller - 0100 (Microsoft) USB3.0 drivers
Intel HD graphics 4000
Installed 'DisplayLink USB Graphics Software for Windows*' 7.1 M0 21DEC2012

I have gone through the thread 'HOWTO: Debugging issues on Windows with DisplayLink' and verified that everything is installed correctly.
The Displaylink software is installed correctly and the service is running. In device manager->USB Display Adapters, there are two items, DisplayLink Display Adapter (4305) and dynadock U3.0.

When I plug the dynadock in, the keyboard and mouse work, but no display. There is no Displaylink icon in the system tray even when I plug the dock in. I have a monitor plugged into the dvi connector in the dynadock.
When I leave the usb cable to the dynadock plugged in (to either USB2.0 or USB3.0 ports), every so often I get a window that pops up saying 'Displaylink software configuration->Please wait while your dynadock is being updated' but nothing changes.


I have uninstalled and reinstalled the Displaylink software several times and nothing I do seems to produce an icon in the system tray. (I'm checking when the dynadock is plugged in)
I have plugged the dynadock into a USB2.0 slot and a USB3.0 slot and same result. It appears that the software is installed correctly, but I can not get the display to work, nor even see the DisplayLink icon.
Any thoughts on what's going on would be appreciated.
Thanks.
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Old 01-16-2013, 08:25 PM   #2
Lobout
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My setup

Dell Inspiron 17R (7720
Nvida 650M 3d chipset
Windows 8 64 bit

Things work fine until I install displaylink drivers for my dell usb 3.0 replicator, then i get the same error messages as everyone else using the netflix/hulu metro applications. If I uninstall display link, then re-install my video drivers everything is fine. Please fix this as soon as possible, as it renders my 24" monitor usless, not to mention the 200 dollar port replicator.
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Old 01-17-2013, 07:38 PM   #3
Lobout
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apparently support doesn't care that this doesn't work and doesn't want to actually support their product. I watched them reply to over a dozen other threads today, but not once did they reply to this one. All we want to know is when this will be fixed, so that we don't have expensive paperweights on our desk.
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Old 01-17-2013, 08:02 PM   #4
Lobout
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so found another thread where they state the issue will be resolved in Q1 2013

http://www.displaylink.org/forum/showthread.php?t=2046
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Old 01-18-2013, 12:16 PM   #5
Wim
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I'm going to close this thread as it has become a dumping ground for every issue found on Windows 8.

Current issues that users are finding are covered in other threads. Let's try and keep one thread to one problem, otherwise moderation is a problem.

Wim
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direct 3d, intel hd, netflix, nvidia optimus, windows 8

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