Device missing from Device Manager

[KatarzynaCzaja]

Hello,

Thank you for reaching out to us!

Usage of USB 3.0 will all depend on the product that you are using so we will need the exact product name/model for verification.
Also I would appreciate it if you could gather some logfiles for us, they may show us a bit more, you can find the steps here:
https://support.displaylink.com/know...to-displaylink

Thank you,
Katarzyna