5120x1440 Support (Lenovo Hybrid Dock)

[KatarzynaCzaja]

Hello,

Please gather logfiles - those will show me a bit more what is happening in the background. The instructions you can find here: https://support.displaylink.com/know...n-issues-to-di

Thank you,
Katarzyna

[gih01931]

Logs sent via PM

[gih01931]

Issue has been fixed. I can now use full resolution with just one cable.
https://support.displaylink.com/foru...440-resolution

[Kikilicious30]

Hello gih01931,

Would you be able to help me with more info on how you've managed to fix the issue as I have come across the same problem where I cannot seem to get the 5120 x 1440 60hz resolution on my ThinkPad E590 when connecting it to a Samsung Odyssey G9 via a USB-C docking station (also from ThinkPad).

I have bought and returned 2 docking station so far and I cannot seem.to find a solution.

Is worth mentioning the laptop supports the resolution as I have used it with a different monitor (also super wide from LG) .

I'm hopping you can shed some light on this . Tnx

[deathbyvegemite]

I have a Lenovo T14s Gen 1 and a Philips 499P9. I have the DisplayLink Windows Driver 10.1.2665.0 installed and I can not get above 3840 x 1080 - 59Hz. I'm pulling my hair out!!!