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#8 |
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DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
The logfiles confirmed that the monitors have the appropriate resolution available and that the resolution is automatically downscaled. I found that the docking station will support resolution 2560x1600 with single head but not with dual. You can check that by testing resolution with just one monitor connected to DisplayPort and one to HDMI if it will do the same thing.
You can find this information in the following document: https://apac.humanscale.com/userfile...016_INTENG.pdf But based on that information your docking station does not support your configuration. Best regards, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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