Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 07-08-2020, 09:37 AM   #8
KatarzynaCzaja
DisplayLink Tech Support
 
KatarzynaCzaja's Avatar
 
Join Date: Apr 2020
Posts: 461
Default

Hello,

The logfiles confirmed that the monitors have the appropriate resolution available and that the resolution is automatically downscaled. I found that the docking station will support resolution 2560x1600 with single head but not with dual.
You can check that by testing resolution with just one monitor connected to DisplayPort and one to HDMI if it will do the same thing.
  • Display Port: 2560x1600 single head, auto downscale to 1920x1080 with dual head. DP HDCP key not supported with external DP IC
  • HDMI: 2560x1440 single head, auto downscale to 1920x1080 with dual head

You can find this information in the following document:
https://apac.humanscale.com/userfile...016_INTENG.pdf

But based on that information your docking station does not support your configuration.

Best regards,
Katarzyna
KatarzynaCzaja is offline   Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:29 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.