Monitors not registering after Catalina Upgrade

[majorbobkov]

Hi!

I have one external montor (dongle) + USB-C 4k LG monotor. Everething worked fine.
After Catalina upgrade monitors cant be detected. No hardware issue for sure.

I install Disply Link driver and Display Link App.
Do you have any suggestion what I need to do to make my monitors alive?

thanks and regards, pavel

[JakubDabrowski]

Dear users,

To address your issues separately and directly I encourage you to gather the log files by following this link as they are needed to provide case analysis.

Also, please send the log files with your description to this email address: technical_enquiries@displaylink.com

Thank you for your time and patience.

Best regards,
Jakub