High CPU Usage

demiseitrofv · 07-23-2020, 03:12 AM

Steps completed this evening:
1. Used DisplayLink Installation Cleaner w/ docking station/hub unplugged; rebooted.
2. Used*Windows DisplayLink Support Tool for logging setup; rebooted.
3. Completed install of latest Windows Drivers for DisplayLink 9.3.3324.0
4. Connected docking station/hub back to laptop via supplied USB 3.0 cable w/ monitors.
5. Used laptop as normally would; within 10 minutes issue occurred (system freezing, monitors blinking*in/out, usb devices disconnecting/reconnecting).*
6. Completed steps for collecting support tool information (.zip); attached to email sent to support.

Attached here as well in the hopes this helps troubleshoot the issue.

DL_Windows_Logs_20200722_225603.zip

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07-23-2020, 03:12 AM	#2
demiseitrofv Junior Member Join Date: Jul 2020 Posts: 3	Steps completed this evening: 1. Used DisplayLink Installation Cleaner w/ docking station/hub unplugged; rebooted. 2. UsedWindows DisplayLink Support Tool for logging setup; rebooted. 3. Completed install of latest Windows Drivers for DisplayLink 9.3.3324.0 4. Connected docking station/hub back to laptop via supplied USB 3.0 cable w/ monitors. 5. Used laptop as normally would; within 10 minutes issue occurred (system freezing, monitors blinkingin/out, usb devices disconnecting/reconnecting).* 6. Completed steps for collecting support tool information (.zip); attached to email sent to support. Attached here as well in the hopes this helps troubleshoot the issue. DL_Windows_Logs_20200722_225603.zip