Should we install "DisplayLink Manager App" and "DisplayLink USB Graphics Software"?

KatarzynaCzaja · 08-13-2020, 08:52 AM

Hello,

You cannot have both classic driver and App installed. You should only have one.
Instructions on the installation order are under the following link: https://support.displaylink.com/know...ntroduction-in
Having both installed can cause conflicts in the background.

For now please uninstall the classic driver and leave the App only.

Best regards,
Katarzyna

hubner · 08-13-2020, 11:12 AM

Thank you! I've uninstalled and installed Manager only and everything went smooth. Tip: I've realized that if you have the login screen extensions installed as well, the Manager will not alert/disclaimer the presence of the legacy driver.

08-13-2020, 08:52 AM	#1
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, You cannot have both classic driver and App installed. You should only have one. Instructions on the installation order are under the following link: https://support.displaylink.com/know...ntroduction-in Having both installed can cause conflicts in the background. For now please uninstall the classic driver and leave the App only. Best regards, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

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08-13-2020, 11:12 AM	#2
hubner Junior Member Join Date: Aug 2020 Posts: 4	Thank you! I've uninstalled and installed Manager only and everything went smooth. Tip: I've realized that if you have the login screen extensions installed as well, the Manager will not alert/disclaimer the presence of the legacy driver.