User-mode Driver Crash - Event ID 10111

JakubDabrowski · 08-20-2020, 07:31 AM

Hello Matthew,

Thank you for informing us about it.

May you please gather the log files by following the third link in my signature? We would like to analyze them as we are lacking enough information from our users and for now we were not able to reproduce the issue in our office.

Thank you for your further feedback!

Best regards,
Jakub

matthew.freeth · 08-21-2020, 07:19 AM

Thanks Jakub, I've emailed you the details separately (thanks for the quick response to my email!

We can easily reproduce the issue our-side. Let me know if you need help?

-Matt

08-20-2020, 07:31 AM	#1
JakubDabrowski DisplayLink Tech Support Join Date: Jan 2020 Location: Katowice, Poland Posts: 268	Hello Matthew, Thank you for informing us about it. May you please gather the log files by following the third link in my signature? We would like to analyze them as we are lacking enough information from our users and for now we were not able to reproduce the issue in our office. Thank you for your further feedback! Best regards, Jakub __________________ Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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08-21-2020, 07:19 AM	#2
matthew.freeth Junior Member Join Date: Aug 2020 Posts: 2	Thanks Jakub, I've emailed you the details separately (thanks for the quick response to my email! We can easily reproduce the issue our-side. Let me know if you need help? -Matt