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Old 08-27-2020, 08:22 AM   #1
gregoireg
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Join Date: Aug 2020
Posts: 1
Default Similar problem here

Hi,

I'm having the same trouble making HP universal dock to work with ubuntu 20.04.

Please find Support tool zip attached for equipment specs.

Have a good day !

Grégoire
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File Type: zip DLSupportTool_Output_2020-08-27T09:46:32.997292.zip (58.0 KB, 0 views)
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Old 12-25-2020, 05:40 PM   #2
entrop
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Join Date: Dec 2020
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Default

Same here with dell latitude 7490 (latest bios) displaylink 5.3.1 and evdi, 1.9.0\1.7.2 (tried both). kernel is 5.10.2, dock is hp universal docking station usb c.

The driver is loaded:
Quote:
[entrop@entrop-dellpc Downloads]$ lsmod | grep evdi
evdi 69632 0
drm_kms_helper 217088 3 udl,evdi,i915
drm 557056 9 udl,drm_kms_helper,evdi,i915
i2c_core 81920 11 i2c_designware_platform,videodev,i2c_hid,i2c_desig nware_core,drm_kms_helper,i2c_algo_bit,evdi,i2c_sm bus,i2c_i801,i915,drm
the only GPU active is intel
Quote:
[entrop@entrop-dellpc Downloads]$ xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x4a cap: 0xb, Source Output, Sink Output, Sink Offload crtcs: 4 outputs: 7 associated providers: 0 name:Intel
Screens aren't detected and are al black (two dell displays)
Quote:
[entrop@entrop-dellpc Downloads]$ ls -l /sys/devices/platform/evdi*
/bin/ls: cannot access '/sys/devices/platform/evdi*': No such file or directory
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File Type: zip DLSupportTool_Output_2020-12-25T20:31:48.134317.zip (154.8 KB, 0 views)
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Old 07-20-2025, 12:00 PM   #3
jfsaaf
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Join Date: Jul 2025
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Default Same issue in Ubuntu 24.04

Was this ever solved? I have the same problem, exactly as described above, with Ubuntu 24.04. Attaches are my logs.

Edited shortly after posting:

I just found the issue was not with the dock but with my Yoga 7 14IRL8 - Type 82YL laptop. Everything works just fine with my Lenovo ThinkPad.
Attached Files
File Type: zip DLSupportTool_Output_20250720_0757.tar.gz.zip (240.2 KB, 0 views)

Last edited by jfsaaf; 07-20-2025 at 12:39 PM. Reason: The issue found to be with computer, not the dock
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