User-mode Driver Crash - Event ID 10111

msing539 · 10-06-2020, 11:30 AM

Hello, I experienced this on a Pluggable dock and Gigabyte machine. Across the Internet, people seem to have the exact same issue with different machines, docks, and different versions of DisplayLink. This made me think that it was related to the 1909 version and DisplayLink drivers.

In my case, it seems to be when the data or power pull on the dock is too high. Like if I'm trying to push multiple videos or full-screen Zoom sharing. You could try lowering the refresh rate on the monitors connected to your dock.

Ultimately, I replaced the dock with the Anker PowerExpand 13 in 1 USB-C that does not require drivers and have not had an issue since.

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10-06-2020, 11:30 AM	#29
msing539 Junior Member Join Date: Sep 2020 Posts: 2	Hello, I experienced this on a Pluggable dock and Gigabyte machine. Across the Internet, people seem to have the exact same issue with different machines, docks, and different versions of DisplayLink. This made me think that it was related to the 1909 version and DisplayLink drivers. In my case, it seems to be when the data or power pull on the dock is too high. Like if I'm trying to push multiple videos or full-screen Zoom sharing. You could try lowering the refresh rate on the monitors connected to your dock. Ultimately, I replaced the dock with the Anker PowerExpand 13 in 1 USB-C that does not require drivers and have not had an issue since.