Audio interruption

[rboerner]

While I do not know the cause of the behavior you describe, you mention that the dock is connected to your Windows 10 laptop via USB-C.

If you temporarily switch to connecting the dock to the laptop via a USB-A connection, does the behavior change?

If you have a different Windows laptop available to test the dock with, does the behavior change when using a different laptop?

[dimi_lbr]

Hi,

Thank you for your answer!

The problem does not occur when the computer is connected to the dock via USB-A. That's the solution I'm currently using but it forces me to plug the 65W charger in addition to the dock cable (no big deal but it was exactly to avoid plugging in several cables several times a day that I bought a dock).

I tried this with a friend's laptop and the problem doesn't occur at all. The dock seems fully functional to me and I really think it is a software problem on my computer or on the dock.

Have a nice day

Dimitri

[MitchDG]

Hi Dimi,

I have exactly the same problem. Were you able to fix it?

Thank you.

Mitch