Display link does not charge my Mac with USB C nor connect to ethernet

gloriouslobster · 04-16-2021, 05:34 PM

Which device did you purchase exactly?

KatarzynaCzaja · 04-19-2021, 12:58 PM

Hello,

Thank you for reaching out!

Charging is not part of DisplayLink technology. Ethernet and charging issues are handled by the manufacturer of the device that you have. Our drivers only support video/displays which you mentioned are working.

Best regards,
Katarzyna

04-19-2021, 12:58 PM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, Thank you for reaching out! Charging is not part of DisplayLink technology. Ethernet and charging issues are handled by the manufacturer of the device that you have. Our drivers only support video/displays which you mentioned are working. Best regards, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

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04-16-2021, 05:34 PM	#1
gloriouslobster Junior Member Join Date: Jan 2021 Posts: 8	Which device did you purchase exactly?