No 4k on Mac OS 11.3 (M1)

Tazovsky · 04-29-2021, 07:05 AM

Quote:

Originally Posted by rottyman

I read that if you use Time machine to restore, it does not restore OS updates. I'm relatively new to Mac so not sure how true that is. I did a restore from yesterday (before I updated to 11.3) and I am still running 11.3. It did not roll back my OS update.

You need to reinstall macOS with lower version and then restore from Time Machine.

rottyman · 04-29-2021, 11:44 AM

Quote:

Originally Posted by Tazovsky

You need to reinstall macOS with lower version and then restore from Time Machine.

I'm not ready for that....Hopefully, We get a driver fix

Xord · 05-05-2021, 10:58 PM

I got this reply from DisplayLink Support:

Hello,

Thank you for reaching out!

I have verified the issue with our engineers. It seems like the issue comes from the MacOS update itself.

We have already reported it to the OS vendor but without their help there is little that we can do right now.

I will keep you updated if we will find something more about it.

Best regards,

DmitryAE · 05-07-2021, 03:24 AM

Did anyone try 11.4 beta? has same issue?

someguy · 05-10-2021, 06:57 PM

A workaround is to run DisplayLink 1.2. This is what I stumbled on today while talking to a support staff of the dock I am using. I can confirm that this is currently working for me. I hope to be able to switch back to 1.3 soon.

Tazovsky · 05-10-2021, 07:21 PM

Quote:

Originally Posted by someguy

A workaround is to run DisplayLink 1.2. This is what I stumbled on today while talking to a support staff of the dock I am using. I can confirm that this is currently working for me. I hope to be able to switch back to 1.3 soon.

What dock do you use?
How many monitors? If more than 1, are all of them 4K?

someguy · 05-11-2021, 07:31 PM

I am using Targus Dock191, with 2 4k monitors. I am also using a 3rd monitor via thunderbolt (Not-Displaylink, vertical orientation 1080p). I would use this with displaylink but it appears vertical orientation is unavailable as well.

Tazovsky · 05-25-2021, 07:20 PM

Quote:

Originally Posted by someguy

A workaround is to run DisplayLink 1.2. This is what I stumbled on today while talking to a support staff of the dock I am using. I can confirm that this is currently working for me. I hope to be able to switch back to 1.3 soon.

Same here. 4K is available on Big Sur 11.4 on DisplayLink v1.2.0 only. Newest release 1.3.1 does not solve issue with limited resolution to 1080p for 4K monitors

eeekar · 05-26-2021, 09:12 PM

How did you get 4k output with MacOs 11.4 and Displaylink Manager 1.2?
Neither 1.2 nor 1.3 nor 1.3.1 do work using my M1 MacBook Pro. The Monitor gets connected with 4k/60Hz, but the resolution that I can pick in MacOS is limited to 1080.

Any ideas?

DarthAndy · 06-03-2021, 07:20 AM

Seems to be working with DL 1.4, although I had to select scaled rather than native, and I'm not sure why it says low resolution next to it.

Anyone know?

05-05-2021, 10:58 PM	#3
Xord Junior Member Join Date: May 2021 Posts: 3	Reply from DisplayLink Support I got this reply from DisplayLink Support: Hello, Thank you for reaching out! I have verified the issue with our engineers. It seems like the issue comes from the MacOS update itself. We have already reported it to the OS vendor but without their help there is little that we can do right now. I will keep you updated if we will find something more about it. Best regards,

05-07-2021, 03:24 AM	#4
DmitryAE Junior Member Join Date: May 2021 Posts: 20	11.4 beta Did anyone try 11.4 beta? has same issue?

05-10-2021, 06:57 PM	#5
someguy Junior Member Join Date: May 2021 Posts: 2	Work around - revert to 1.2 DisplayLink A workaround is to run DisplayLink 1.2. This is what I stumbled on today while talking to a support staff of the dock I am using. I can confirm that this is currently working for me. I hope to be able to switch back to 1.3 soon.

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05-11-2021, 07:31 PM	#7
someguy Junior Member Join Date: May 2021 Posts: 2	I am using Targus Dock191, with 2 4k monitors. I am also using a 3rd monitor via thunderbolt (Not-Displaylink, vertical orientation 1080p). I would use this with displaylink but it appears vertical orientation is unavailable as well.

05-26-2021, 09:12 PM	#9
eeekar Junior Member Join Date: May 2021 Posts: 1	How did you get 4k output with MacOs 11.4 and Displaylink Manager 1.2? Neither 1.2 nor 1.3 nor 1.3.1 do work using my M1 MacBook Pro. The Monitor gets connected with 4k/60Hz, but the resolution that I can pick in MacOS is limited to 1080. Any ideas?

06-03-2021, 07:20 AM	#10
DarthAndy Junior Member Join Date: May 2020 Location: UK Posts: 6	Seems to be working with DL 1.4, although I had to select scaled rather than native, and I'm not sure why it says low resolution next to it. Anyone know?