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[donmontalvo]

Originally Posted by JakubDabrowski

Hello DmitryAE,

Thank you for reaching out to us here on the forum.

May you please follow this guide and gather log files for me? They are essential for a proper issue analysis.

You can either attach them here or send your issue description with log files to our email address: technical-enquiries@synaptics.com

Kind regards,
Jakub

Thanks for the URL, very helpful info.