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Old 07-02-2021, 02:22 PM   #1
leonc
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Join Date: Jun 2021
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Default

Quote:
Originally Posted by JakubDabrowski View Post
Dear users,

Thank you for informing us about these issues on the newest MacOS version.

May you please gather log files for our engineering team? Thanks to it we will be able to analyze it and verify what is the main problem and culprit.

Please follow this guide and gather log files.

You may either add them to your posts here or send them directly to our email address: technical-enquiries@synaptics.com

Thank you for your time and actions.

Kind regards,
Jakub
I'm having the same issue, and I just emailed you the log files in "verbose" mode. Please keep us updated on a fix for this issue.
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Old 07-02-2021, 04:56 PM   #2
kjsmall
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Default Apple updates are notorious for this....

I have been using Display Link for years now and this is the second time an Apple update broke the Display Link capability entirely - and I have also had the "only does 1080 mode" after the previous update... I think Apple wants us to buy Apple monitors instead so doesn't really care about this capability...
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Old 07-02-2021, 05:14 PM   #3
kjsmall
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Originally Posted by kjsmall View Post
I have been using Display Link for years now and this is the second time an Apple update broke the Display Link capability entirely - and I have also had the "only does 1080 mode" after the previous update... I think Apple wants us to buy Apple monitors instead so doesn't really care about this capability...
Mine is now working...

For what it's worth, mine did not work after the update (I had to connect my mac mini via HDMI directly to another monitor initially). Oddly enough, after updating the Mac, my windows PC (going through a USB switch) was only working on one monitor instead of two...

Since it seemed to get the one adaptor in a weird mode that no longer worked with windows either, I powered everything off. As in "shut down everything and disconnect power cables to everything". Then hooked everything back up and now both PC and MAC are working with dual monitors and display link drivers.
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